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Sheraton New Caledonia Deva Spa & Golf Resort

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for Sheraton New Caledonia Deva Spa & Golf Resort

Reception
Outdoor pool, pool umbrellas, sun loungers
Meeting facility
Property amenity
Lobby lounge, ocean views, open daily

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • Laundry
The current price is SAR 513
SAR 543 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • 43 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed, Non Smoking, Garden View (Balcony)

Exterior

Bungalow, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 2 Twin Beds, Non Smoking, Garden View (Balcony)

Premium bedding, minibar, in-room safe, desk

Bungalow, 2 Twin Beds, Non Smoking, Garden View (Balcony)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bungalow, 1 King Bed, Non Smoking (Balcony)

View from property

Bungalow, 1 King Bed, Non Smoking (Balcony)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 2 Twin Beds, Non Smoking (Balcony)

Premium bedding, minibar, in-room safe, desk

Bungalow, 2 Twin Beds, Non Smoking (Balcony)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View (Balcony)

Lobby lounge, ocean views, open daily

Suite, 1 Bedroom, Non Smoking, Garden View (Balcony)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Dining table
  • 66 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms, Non Smoking, Garden View (Balcony)

Premium bedding, minibar, in-room safe, desk

Suite, 3 Bedrooms, Non Smoking, Garden View (Balcony)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Dining table
  • 128 sq m
  • Golf view
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 41 sq m
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Lobby lounge, ocean views, open daily

Suite, 2 Bedrooms, Non Smoking

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
Dining table
  • 93 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
Lot 33 Domaine de Dév, Route de Poé B.P. 50, Bourail, 98870

What's nearby

  • Poé Beach - 7 min drive - 1.8 km
  • Domaine de Deva - 7 min drive - 4.5 km
  • Plage de La Baie des Tortues - 17 min drive - 11.9 km
  • Roche Percee Beach - 17 min drive - 12.0 km
  • New Zealand War Memorial - 24 min drive - 25.2 km

Getting around

  • Noumea (NOU-Tontouta Intl.) - 126 min drive

Restaurants

  • ‪Le Rêve de Némo - ‬13 min drive
  • ‪Reef @Sheraton Deva Resort & Spa - ‬10 min walk
  • ‪Creek Bar @ Sheraton Deva - ‬10 min walk

About this property

Sheraton New Caledonia Deva Spa & Golf Resort

Luxury hotel near Domaine de Deva
Located close to Poé Beach, Sheraton New Caledonia Deva Spa & Golf Resort provides a golf course, a grocery/convenience store, and a terrace. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Treat yourself to a facial, a body scrub, or a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Enjoy the 24-hour gym, as well as activities like kayaking, snorkeling, and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Tour/ticket assistance, a gift shop, and wedding services
Room features
All 176 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Rainfall showers, deep soaking tubs, and free toiletries
  • LCD TVs with cable channels
  • Decks/patios, LED light bulbs, and coffee/tea makers

Languages

English, French, Japanese

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  • Pet friendly
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 105 reviews
The price is SAR 540
SAR 610 total
includes taxes & fees
23 Mar - 24 Mar
Hôtel De Poé

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: XPF 3100 per person
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Le Reef
  • Sand Beach Grill
  • Creek Bar

Things to do

  • 24-hour fitness center
  • Beach volleyball
  • Full-service spa
  • Golf course
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Sauna
  • Snorkeling
  • Hot tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessions with a pro
  • Golf pro shop
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (5972 square feet)
  • Meeting rooms - 2

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lever door handles
  • Tile flooring in room
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 30
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Deck or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Slippers
  • Water-efficient showers only
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 16 2025 to March 28 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for full breakfast: approximately XPF 3100 per person
  • Airport shuttle fee: XPF 6700 per person (one-way)
  • Airport shuttle fee per child: XPF 3350.00 (one-way), (from 3 to 16 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Deva New Caledonia
Deva Resort
New Caledonia Sheraton
Sheraton Deva
Sheraton New Caledonia
Sheraton New Caledonia Deva
Sheraton New Caledonia Deva Bourail
Sheraton New Caledonia Deva Resort
Sheraton New Caledonia Deva Resort Bourail
Sheraton New Caledonia Deva Resort And Spa Bourail
Sheraton New Caledonia Deva Spa Resort Bourail
Sheraton New Caledonia Deva Spa Resort
Sheraton New Caledonia Deva Spa Bourail
Sheraton New Caledonia Deva Spa
Sheraton New Caledonia Deva Resort Spa
Sheraton New Caledonia Deva Spa Golf Resort
Sheraton New Caledonia va Spa
Sheraton New Caledonia Deva Spa & Golf Resort Bourail
Sheraton Caledonia va Resort
Sheraton New Caledonia Deva &
Sheraton New Caledonia Deva Spa & Golf Resort Hotel
Sheraton New Caledonia Deva Spa & Golf Resort Bourail
Sheraton New Caledonia Deva Spa & Golf Resort Hotel Bourail

Frequently asked questions

Does Sheraton New Caledonia Deva Spa & Golf Resort have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from March 16 2025 to March 28 2025 (dates subject to change).

Is Sheraton New Caledonia Deva Spa & Golf Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton New Caledonia Deva Spa & Golf Resort?

Self parking is free at this property.

What time is check-in at Sheraton New Caledonia Deva Spa & Golf Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton New Caledonia Deva Spa & Golf Resort?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Sheraton New Caledonia Deva Spa & Golf Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of XPF 6700 per person applies.

Where is Sheraton New Caledonia Deva Spa & Golf Resort located?

Located in Bourail, this beachfront hotel is in a provincial park, 2.9 mi (4.6 km) from Domaine de Deva, and within 9 mi (15 km) of Poé Beach and Plage de La Baie des Tortues. Roche Percee Beach and Musee de Bourail are also within 12 mi (20 km).

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Sheraton New Caledonia Deva Spa & Golf Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 197 out of 509 reviews
Rating 8 - Good. 211 out of 509 reviews
Rating 6 - Okay. 69 out of 509 reviews
Rating 4 - Poor. 25 out of 509 reviews
Rating 2 - Terrible. 7 out of 509 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay at beautiful location
Stayed 3 nights in Jun 2023

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and management were amazing in very very tough conditions.
Stayed 3 nights in May 2024

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming area and able to relax looking over either the pool or the beach.

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you need, if you want luxury and a relaxing stay away from the tourist spots, look no further
Stayed 2 nights in Apr 2023

6/10 Okay

Nila

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Buildings and rooms were beautiful. Food was excellent.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting in the countryside and on the beach. No parking allowed by the units (golf carts can be called for transport if necessary) making it very private and quiet
Stayed 4 nights in Mar 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable, everything is perfect! What an amazing place to stay!
Stayed 1 night in Apr 2023

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Perfect place to relax
Stayed 1 night in Dec 2023

10/10 Excellent

Danielle Kate

Liked: Amenities
We loved our stay, such a beautifully designed bungalow right near the gorgeous beach! Highly recommend spending a peaceful time at this beautiful resort and take advantage of the nearby hikes in the mountains and long walks on the beach. A must is the glass bottom boat nearby to see the sea turtles and a flight over the barrier reef.
Stayed 7 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and peaceful. Easy access to Deva park, perfect for people loving hiking, horse riding, biking and access to the beach and golf. Stunning property replicating traditional architecture. Great staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a couples break. Beautiful quiet beach and pool area. Clean and picturesque. Great breakfast buffet and good restaurant with fresh fish served. An all round easy going resort, off the beaten track a bit and ideal for a quiet getaway. I recommend staying in one of the bungalows at the edge of the resort for added quietness. We will definitely stay here again.
Stayed 7 nights in Nov 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid!
Stayed 3 nights in Aug 2023

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Poor choice of food options and quality.Not much entertainment as we are far from anything.Expensive for what’s offered.
Stayed 1 night in Mar 2024

6/10 Okay

Sharon

Liked: Cleanliness, property conditions & facilities
Property is clean and pleasant but it’s not your usual 5 star standard.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok, room is spacious and comfortable. For the size of the hotel there were very limited spaces next to swimming pool and not very comfortable access to the beach. Reception staff were not really friendly.
Stayed 3 nights in Dec 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
The setting was lovely, people friendly and accommodating. Information in English was limited so you need to ask about activities etc. The property was tired in places.
Stayed 4 nights in Nov 2022

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
The resort is beautiful and so are the rooms, our room overlooked the golf course and it was easy to call to the front desk to request a pick up by golf cart at all hours. The staff are very pleasant and although English isn't widely spoken, communication was very easy. The room was very clean and spacious, the pics don't do it justice! The drive is easy from Noumea and the route scenic. Breakfast and dinner too was delicious and is so large, you won't really need lunch, but there is an open bistro of sorts right on the water by the pool. Great place for adults and kids alike.
Stayed 1 night in May 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely relaxing few days as a family visiting from Australia. It was luxurious, quiet and clean and the staff were lovely. We had a hire car and went for a drive one day to break up our stay as we are not into golf and found it a little too quiet and relaxing. The beach is beautiful but is shallow seagrass for a long way out. We used the paddle boards to go out a fair way and look at the coral from above but didn't snorkel - it seemed too far out. We saw turtles out there from the paddle boards though. The pool and surrounds was lovely. The breakfast and dinner buffet were both good.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Such good potential.
We had a lovely stay, the room was gorgeous. A little disappointed that we would have liked to have hired the bikes and been on a snorkelling trip but no availability for a week. A shame this wasn’t mentioned prior to arriving. We also paid a lot for a themed buffet- the food was average and rather tasteless. Not enough staff for the number of guests- we waited over 40 minutes for a drink by the pool which arrived with no ice and was warm.
Stayed 3 nights in Dec 2023

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in a beach bungalow. The room was spacious and very clean with an amazing bathroom. The property itself was lovely and peaceful (we checked in midweek) and it never felt crowded. We loved the pool and the open air spaces around the bar to relax. The dining options are somewhat limited, and frequently several items on the menu were not available. The buffet breakfast, while varied, was a little off putting with the birds being so close to the food stations. Understandably it’s hot and you want the airflow from outside, however I think it would be wise to invest in some more food coverings. A few extra things in the room such as a few plates and some teaspoons would also be a great addition. Overall we had a great time and loved the private beach the property sits on.

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay in New Caledonia. All of the ataff were helpful and friendly. We stayed in the garden bungalow and it had all the amenities you would want including perfect temperature control. Very close to the beach front although due to large amount of sea grass in that area is not great for ocean swimming however the pool is stunning and you can hire kyaks to go out on the water. Great buffet breakfast, would recommend. If you are wanting digital entertainment bring your own because the TV has limited channels and mostly in French, without subtitles. Would recommend the glass bottom boat tour! A highlight of our trip.
Stayed 6 nights in Mar 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Beautiful area to explore. Breakfast buffet was great but very limited dinning options for lunch and dinner. Wish we would have booked a room with a kitchen. The on-site dinner option opened too late for us as we have two young children and there is no other onsite option other than 4 pizzas to choose from. Even when going into the nearest towns, restaurants opened too late so it was hard to find something decent to eat. As we expected for the time of year the main pool was freezing but we packed the kids wetsuits and they were still happy to swim. The little heated pool was a good temperature to swim in but could get busy. We had a great stay but would probably not return until the kids club is opened back up.
Stayed 4 nights in Jul 2023

8/10 Good

Logan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I thoroughly enjoyed my stay. The food, breakfast, bar and dinners and outdoor restaurant were great. The girls cleaning the rooms were very very polite and lovely in fact all staff including grounds were very friendly. There is a massive communication gap at the front desk. There is definitely a language barrier, so I'm suggesting that you have a fluent English speaking person at the desk. Juliette was excellent but was not always available. Bookings for tours were mixed up, arriving to find we were not actually book on excursions, but this was through the tour group not front desk. All in all I did really enjoy my stay.

6/10 Okay

Jubin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Avoid saturday nights !
Confort was on top, but the hotel was full, and they did not know how to manage it. We have waited 45 min for a cocktail, we'cancelled it because we booked at the restaurant. But.. We had to wait again to go inside and eat. We did not have any glass, s9 we did not drink, and NO ONE came to ask if we wanted smth. I came once on week day it was quiet and it was perfect. I'm disppointed for the price we paid, that's insane (the buffet at 60 usd pp !!)
Stayed 1 night in Mar 2023