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"No comment ! they charged me with a second room, saying that my son is an adult !!! I already mentioned through Expedia that we will be three, and the reservation was made for a room for three persons. The staff men was as rigid as a rock without any facial expression!!!!! Second surprise!!!! The bed was not changed only arranged, the perfume of the person’s before still on it. No shampoo, women’s hair in some corner’s !!! The only positive match in this place is the restaurant staff five stars team. I just wondered what all these women of joy have to do in a five star hotel!!!!! I stayed four times in this place, I will never make a pace there in the futur. Pass your way it’s just a bling bling it doesn’t worth a penny. "

"Excellent Customer Service "

"Super staff and they went out of their way to accommodate my request. Thank you for the great service. "

"Excellent welcoming . Staff very courteous and professional . "

"Great service and staff were amazing. The hotel was nice and safe with shops and dining in walking distance"

"Very good"

"One of the most helpful hotels we have ever stayed in. Really went out of their way for us on several occasions. Breakfast is fabulous. The hotel itself is clean and to a good European standard. Easy access to the tram that takes you into town and close enough to the airport, and they provide a free airport shuttle. "