Let’s just say that I am so happy that we left this morning. The front desk day manager made sure that we felt unwelcome every morning. He treated my ten-year-old daughter like a criminal, criticizing, accusing, judging almost every movement of her, rather than giving constructive advice. When I went to talk with him, he was practically yelling at me. Instead of trying to resolve the problem, he was talking fast and defensive. His remarks included “you are checking out right? Good!” He accused my daughter stealing tea bags and lying about it. While she laid out a few different tea bags on the counter, in front of him, comparing and looking at them like a curious child. When he blamed everything on my daughter, I told him that I felt unwelcome too. The 1st morning when I was getting my breakfast, he came up and asked me to move to the side after I got there for just a minute. He first asked me why I waited until the third day to complain. When I told him that I didn’t want to get into argument then and gave him the benefit of the doubt, he said that he was addressing my daughter at the time, and he didn’t know I was her mother. It sounded like I didn’t know who he was looking at and talking to at the time. When I asked to speak to his manager, he shoved a couple of cards to me and said it had the manager’s email on it. Well, it might, if the manager reads all emails to info@ the guesthouse.
I will never go back to this place. Although the night time manager was nice.