6/10 Okay
JoEllen D.
21 July 2024
Over priced for service and experience
Photos did not accurately describe cleanliness and state of the furniture and appliances.
The refrigerator did not work. According to reviews left in previous week's it has been broken for at least a few weeks. We were given no heads up about the issue and no follow through with help when we reported it. The place was decently clean except for the couch which is not the couch advertised and covered in stains and animal hair.
The location was good. The family upstairs was friendly when we ran into each other. The property manager was responsive but not very helpful at addressing issues. Transparency would have been appreciated regarding the refrigerator so we could have planned ahead. We had to throw out a lot of food. We were planning on cooking in the unit but we're forced to mostly eat out do to lack of refrigeratoon.
There were not enough towels for each person. The place has great potential, a few things need to be tweaked and customer service should be improved for a 5* rating
JoEllen D.
Stayed 5 nights in Jul 2024