2/10 Terrible
Ana W., Richmond
12 Oct, 2022
Disliked: Cleanliness
Renter Beware
This property posting is very misleading. The pictures are way nicer than the actual place. It doesn't sleep 10 and the beds are full size not queen. Prior to booking I messaged the owner to ensure it slept 10 and was told that it did. The futon sleeper is still broken. The downstairs sofa is not a pullout sofa. The full size air mattress that was there had a big hole. Jay sent a new one within a few hours but it was a twin size. The TV upstairs is broken. In the same room the sliding door on the wadrobe closet came off due to improper installation and missing screws. The shower clogs and the door doesn't stay closed. Only half of the lights in the kitchen work. The mattresses are old and worn. The mattress downstairs is stained with blood and urine. The extra blankets for the the air mattress and futon are for a toddler. The electrical box downstairs has all of the wires exposed. The place wasn't cleaned very well. The check in instructions were not provided in a timely manner. There were no checkout instructions. We were able to find parking every night a couple of blocks away. The neighborhood seemed safe and the neighbors were quiet. I messaged the owner my findings and was told that they address issues in the moment not after the fact however the previous review stated that the futon was broken and it still is. Oh and there was a roach in the downstairs area which is probably coming from the market next door that had roaches crawling on the counters. This place has great potential but not in its current state.
Ana W.
Stayed 4 nights in Oct 2022