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Best Western Hotel Cristallo

4.0 star property
Hotel in Borgo Virgilio with a seasonal outdoor pool and a coffee shop

Choose dates to view prices

Photo gallery for Best Western Hotel Cristallo

Lobby sitting area
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Reception
Standard Room, 1 Queen Bed (Twin bed on request) | Minibar, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Laundry
  • Breakfast available
The current price is SAR 302
SAR 332 total
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room, Multiple Beds

Room amenity

Standard Triple Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Bidet
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Bidet
Hair dryer
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hair dryer
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Family Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Bidet
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Twin bed on request)

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Twin bed on request)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Bidet
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is SAR 387
SAR 461 total
includes taxes & fees
9 Mar - 10 Mar
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About the neighborhood

Map
Via Cisa, 1-E, Borgo Virgilio, MN, 46030

What's nearby

  • Palazzo Te - 5 min drive
  • Palazzo Ducale di Mantova - 5 min drive
  • Piazza Sordello - 5 min drive
  • Ducal Palace - 6 min drive
  • Mantua Cathedral - 6 min drive

Getting around

  • Levata Station - 7 min drive
  • Valerio Catullo Airport (VRN) - 41 min drive

Restaurants

  • ‪Chiringuito Club Mantova - ‬11 min walk
  • ‪Open Spice Cafe - ‬2 min drive
  • ‪La Colonna - ‬2 min walk
  • ‪Big Bar - ‬3 min drive
  • ‪I-Sushi Mantova - ‬3 min drive

About this property

Best Western Hotel Cristallo

Upscale hotel in the city center
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Best Western Hotel Cristallo. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), access to a nearby health club, and express check-out
  • Express check-in, a computer station, and coffee/tea in the lobby
Room features
All 65 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and tubs or showers
  • Cribs/infant beds, coffee/tea makers, and heating

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends: EUR 9 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Seasonal outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1507 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Portable shower seat
  • Roll-in shower
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed: Christmas Day.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 per person
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Property Registration Number IT020071A1RB2XRBLD

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 10 to September 09
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Cristallo Borgo Virgilio
Best Western Cristallo Virgilio
Best Western Hotel Cristallo
Best Western Hotel Cristallo Virgilio
Best Western Cristallo Borgo Virgilio
Best Cristallo Borgo Virgilio
Best Western Hotel Cristallo Hotel
Best Western Hotel Cristallo Borgo Virgilio
Best Western Hotel Cristallo Hotel Borgo Virgilio

Frequently asked questions

Does Best Western Hotel Cristallo have a pool?

Yes, this property has a seasonal outdoor pool.

Is Best Western Hotel Cristallo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Hotel Cristallo?

Self parking is free at this property.

What time is check-in at Best Western Hotel Cristallo?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Best Western Hotel Cristallo?

Check-out is at 11 AM.

Where is Best Western Hotel Cristallo located?

Located in the heart of Borgo Virgilio, this hotel is 0.2 mi (0.3 km) from Parco del Mincio and within 3 mi (5 km) of Stadio Danilo Martelli and Canile di Mantova. Palazzo Te and Chiesa di Castello are also within 3 mi (5 km).

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Best Western Hotel Cristallo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 64 out of 171 reviews
Rating 8 - Good. 81 out of 171 reviews
Rating 6 - Okay. 22 out of 171 reviews
Rating 4 - Poor. 4 out of 171 reviews
Rating 2 - Terrible. 0 out of 171 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Good location, excellent breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK but off in distance
A little far away from Mantua center, but still accessible by public transport. I assume this would be perfect for those who drive. Breakfast is good enough by Italy's hotel standards. There's a supermarket nearby.
Stayed 1 night in May 2023

8/10 Good

Vitaly

Liked: Cleanliness, staff & service, property conditions & facilities
Very cold everywhere!
Stayed 3 nights in Nov 2022

6/10 Okay

vivian

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Check in was quick but the attendant wasn’t friendly. We were looking for ice and all he had to say was - no ice. My room didn’t have a shower head, lacked a set of robes and slipper which I had made the staff aware.
Stayed 1 night in Jun 2024

6/10 Okay

Alexander

Liked: Staff & service, amenities
Disliked: Cleanliness
Though refurbished in the recent past this is quite institutional feeling (cement floors and walls, gray paint). Furnishings a bit worn. Room seemed clean but, though laundered, a pillowcase had chewing gum stuck to it so attention to detail is poor. Noisy main road location. Small TV though room is large and comfrotable.
Stayed 1 night in May 2023

8/10 Good

Steve

Liked: Staff & service
Great staff, but rooms & hallway need help
I thought the staff was excellent!! Very friendly & helpful. The bathtub is dangerous to stand in and take a shower. It’s very slippery, and getting out without anything other than a glass door that is bit sucre and moves is not good. My bed was made, but noticed someone else’s hair was still on the sheets with some dead insects. Last but not least, the chemical odor in the hallway is horrible. Not sure how they can’t smell that and not get sick from it.
Stayed 2 nights in Oct 2023

6/10 Okay

Franco

Liked: Cleanliness, staff & service
Disliked: Room comfort
L'albergo ha bisogno di migliorare parecchio
Il letto era scomodissimo e la colazione povera
Stayed 3 nights in Oct 2024

8/10 Good

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Alessia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jean-Sébastie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Mateo

Liked: Cleanliness, staff & service, room comfort
4 étoiles max
Hôtel un peu vieillissant malgré des rénovations en cours.
Stayed 1 night in Aug 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAVOLOSO
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Personale cortese stanza pulita colazione abbondante
Stayed 1 night in Jul 2024

8/10 Good

Andre

Liked: Cleanliness, property conditions & facilities, room comfort
Positivi e negativi
Posizionato comodamente a meno di 10 minuti in macchina dal centro di Mantova. Piscina ottima. Materasso del letto un po' andato. Colazione non curata e deludente.
Stayed 1 night in Jul 2024

10/10 Excellent

antonella

Liked: Cleanliness, property conditions & facilities
Perfetto, aria condizionata a parte che non si poteva regolare
Stayed 2 nights in Jul 2024

10/10 Excellent

Letizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, room comfort
Struttura da me utilizzata da anni, personale professionale e cordiale
Stayed 1 night in Jun 2024

6/10 Okay

Patrizia

Liked: Cleanliness, staff & service
Disliked: Amenities
Esterno completamente abbandonato. Piscina fuori uso e maltenuta a giugno. Dintorni zona di passaggio statale con pochi servizi . Vicino al centro ma sempre da raggiungere in auto. Non è un 4 stelle assolutamente. Camera pulita ma da tre stelle.
Stayed 1 night in Jun 2024

8/10 Good

Giampaolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
camera spaziosa
Stayed 2 nights in May 2024

6/10 Okay

Thierry

Liked: Cleanliness, property conditions & facilities, room comfort
Correct pour une nuit étape
Hôtel correct, chambre grande et propre mais loin du confort attendu pour un 4 étoiles (lavabo bouché...)
Stayed 2 nights in May 2024

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities
Posto comodo e pulito
Stayed 1 night in Mar 2024

6/10 Okay

Andrés

Muy malo el hotel
Stayed 1 night in Apr 2024

6/10 Okay

Natale Giovanni

Liked: Cleanliness, staff & service
Materassi letto un po' sfondati porta che non si apriva con il badge elettronico mi hanno dato chiave per portarla aprire
Stayed 2 nights in Apr 2024

10/10 Excellent

DE CLERCK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, dialogue en anglais, aucunes possibilité en français malgré que cette langue est donnée dans l'annonce. Malgré tout personnel du petit déjeuner nous a dit quelques mots dans notre langue. bon parking, à 5kms de Mantova belle cité. Chambre propre, plateau de service, bonne literie sauf pour les lits des enfants ados vétustes et bas de gamme. Calme , buffet petit déj. copieux et viennoiserie excellente. Une bonne nuit dans l'ensemble , les Best Western restent de bon établissement.
Stayed 1 night in Mar 2024