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"This hotel is fantastic! Very clean spacious rooms. Comfortable beds nice big walk in shower. Being right at the airport terminal is a bonus. No shuttle required in the morning to catch your flight. The underground to get you into London and the bus station is in walking distance and very easy to access and figure out. The breakfast you get is the best I have ever had at a Holiday Inn Express. North American holiday Inn Express should all have this much selection. So many hot and cold food choices. Gilbert and his team do a fantastic job looking after guests. Way to go Gilbert! The fish and chips in the sister hotel restaurant are amazing. I would recommend trying them! Overall I would stay here again next time I am in the UK and recommend this hotel to all Canadians and Americans travelling to the UK. "

"Jooni was very friendly and informative when checking us in. The check in was quick. The room were lovely and convenient to Terminal 2. Very easy to take the tube to downtown. "

"Excellent! "

"round the clock front desk"

"A very well placed hotel, walking distance to the central tourist attraction and excellent staff who were very helpful "

"Location Location Location"

"Good room"

"Excellent hotel. Beds comfy and room clean."

"Lovely service and quiet rooms"