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Hotel Plaza Sol

3.5 star property
Beach fun in outdoor pool, near Plaza Las Americas Shopping Mall

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Photo gallery for Hotel Plaza Sol

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Executive Room, 2 Queen Beds, Terrace | View from room
Front of property
Reception
Habitacion Ejecutiva, 2 camas de matrimonio | Premium bedding, down comforters, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Habitacion Ejecutiva, 2 camas de matrimonio

Habitacion Ejecutiva, 2 camas de matrimonio | Premium bedding, down comforters, in-room safe, desk

Habitacion Ejecutiva, 2 camas de matrimonio

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Terrace

Executive Room, 1 King Bed, Terrace | Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Terrace

Executive Room, 2 Queen Beds, Terrace | Premium bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, Terrace

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Standard Double Room, 2 Queen Beds

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Habitacion Ejecutiva 1 cama de matrimonio grande

Habitacion Ejecutiva 1 cama de matrimonio grande | Premium bedding, down comforters, in-room safe, desk

Habitacion Ejecutiva 1 cama de matrimonio grande

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Av. Ruiz Cortines #5256, Col. Jardines de Mocambo, Boca del Río, VER, 94299

What's nearby

  • Plaza Las Americas Shopping Mall - 5 min walk - 0.4 km
  • World Trade Center Veracruz - 5 min walk - 0.4 km
  • Andamar Lifestyle Center - 6 min walk - 0.6 km
  • Mocambo Beach - 11 min walk - 1.0 km
  • Plaza Mocambo Veracruz - 3 min drive - 2.7 km

Getting around

  • Veracruz Central Station - 21 min drive
  • General Heriberto Jara Intl. Airport (VER) - 22 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪La Parroquia de Veracruz - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪La Parroquia de Veracruz - ‬6 min walk
  • ‪Domu Sushi Bar - ‬1 min walk

About this property

Hotel Plaza Sol

Hotel near Plaza Las Americas Shopping Mall
Mocambo Beach is located near Hotel Plaza Sol, which provides a casino, a poolside bar, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and an outdoor entertainment area.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and a banquet hall
  • ATM/banking services, a water dispenser, and luggage storage
  • Guest reviews speak well of the location
Room features
All 67 rooms include comforts such as free international calls and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • 50-inch Smart TVs with premium channels
  • Wardrobes/closets, changing tables, and daily housekeeping

Languages

Spanish

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The price is SAR 231
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Casino
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Changing table
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Direct access to the beach
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Hotel Plaza Sol Hotel
Hotel Plaza Sol Boca del Río
Hotel Plaza Sol Hotel Boca del Río

Frequently asked questions

Does Hotel Plaza Sol have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Hotel Plaza Sol pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Plaza Sol?

Self parking is free at this property.

What time is check-in at Hotel Plaza Sol?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza Sol?

Check-out is at noon.

Where is Hotel Plaza Sol located?

Offering direct access to the beach, this Boca del Río hotel is connected to a shopping center and within a 5-minute walk of Plaza Las Americas Shopping Mall and World Trade Center Veracruz. Casino Codere Boca del Río and Andamar Lifestyle Center are also within 10 minutes.

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Hotel Plaza Sol Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 420 out of 874 reviews
Rating 8 - Good. 241 out of 874 reviews
Rating 6 - Okay. 99 out of 874 reviews
Rating 4 - Poor. 52 out of 874 reviews
Rating 2 - Terrible. 62 out of 874 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Carlos

Disliked: Staff & service, property conditions & facilities
La a
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the cost per night
Stayed 4 nights in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price
Stayed 5 nights in Dec 2024

8/10 Good

Alejandro

Liked: Staff & service
Great location and nice hotel for the price
Stayed 7 nights in Nov 2024

6/10 Okay

Adrian

Elevator didn't work
Stayed 3 nights in Apr 2025

6/10 Okay

BEZALEEL

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Paige

Liked: Staff & service, amenities, property conditions & facilities
Great experience every time! We love Plaza Sol!
Stayed 2 nights in Dec 2024

8/10 Good

BEZALEEL

Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Rocha González

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Luis David

Liked: Cleanliness, staff & service, property conditions & facilities
Genial
Stayed 1 night in Jul 2024

6/10 Okay

Charlee

Liked: Cleanliness, property conditions & facilities
The hotel was okay but I was dissapointed. However, we had booked a King bed over a month in advance and was out in a double bed room that did not have kings. We asked why and they said they gave it to someone already. How would that be, if I booked ahead of time to get the specific room we wanted? Also we asked if we could check out 30 minutes late, which is quite a normal accommodation most hotels make. They were hesitant but finally said yes but any more and we would receive a fee which I found unnecessary to say. One of the two days we were there, we had to wait 20 minutes before we could eat breakfast because there weren’t enough tables available. One elevator was broken so we often had to wait for the other one to go to all floors before getting back to us. It was hard to find where to go to enter the hotel because it is inside another building. We went into a place that said “Hotel Plaza Sol, Luxury and business” with a counter that looked like the check in area. A woman said “no no no no no! Go upstairs in the elevator.” I don’t know if she knew she was being aggressive or rude but if the signage was better, it wouldn’t have happened…. My husband is a native Spanish speaker so that wasn’t the issue either.
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Everything was amazing. The check in was fast and easy. All the staff was very nice. Miguel at the bar in the pool area was great! My only concern is about the elevator, there was only one of them working and also shared with the people on the mall, was a big issue on my staying there, as I lost a lot of time waiting for it
Stayed 4 nights in Jul 2024

6/10 Okay

Jesus

Liked: Cleanliness, room comfort
Disliked: Staff & service

Horrible Customer Service-Horrendo Servicio.

On the day of my arrival I came to hotel after 10 pm due to flight delay and there were two employees in the reception doing some some sort of daily inventory, there was nobody in the lobby other than myself, I had to wait 15 minutes for them to finish their task, even though I was exhausted. Neither one apologized for the delay. Breakfast was a joke, I had an expensive room with private balcony (only third floor had those) I paid for two people, so we both got free daily breakfast. Day two breakfast was alright other than a charged for two bottles of water for $80 pesos, funny fact, none of the waters were in the receipt. You would think that by now Mexico and their employees would know that Americans can't not drink their tap water because we get sick, I mentioned the cost of bottles, because every day in my room I got two free bottles and never got charged on four out of five days my room was cleaned by a wonderful employee named Connie, and on our third morning my roommate was no able to make it downstairs for breakfast so I asked if I could get mine and the other one to take with me upstairs, then the SERVER (ponytail guy), had the courage to tell me NO, even though the tickeck said breakfast for two. Then when I challenged him and asked the reasons why, he disappeared the whole time I was there and focused his attention to his other tables. I only got ONE visit from him when I was eating. I ran out of juice, thank God I brought my own bottle of water.
Stayed 5 nights in Sep 2024

6/10 Okay

SERGIO

Personal falta de capacidad, mejorar atención al cliente, tiempo check in extremadamente alto, con alta ocupación un sólo elevador operativo, hasta 15 min esperando para disponibilidad del mismo.
Stayed 3 nights in Apr 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres familias esperando a hacer el check-in y atendieron una familia que recién llegaba ( extranjeros, por cierto).
Stayed 1 night in Apr 2025

8/10 Good

JORGE

Liked: Cleanliness, amenities, property conditions & facilities
Sugerimos ampliar el horario de desayuno, y mejorar la atención del restaurante.
Stayed 1 night in Mar 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 10 nights in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

aide

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Apr 2025

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
El personal poco amable
Stayed 3 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Todo excelente con la instancia, el personal fue muy amable
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper, las camas muy cómodas así como el lugar
Stayed 4 nights in Mar 2025

4/10 Poor

José

Me parece excesivo que soliciten un depósito aparte del pago de la renta, ya sea en efectivo o con tarjeta, para ser devuelto en caso de no haber faltantes o daños en la habitación!! Si fuera con tarjeta y no haber daños o faltantes, esperar de 5 a 10 días para la devolución!! Adicionalmente, pudiera haber un poco de elasticidad en la hora del check in, pues por 15 minutos antes de las 15 horas nos hicieron esperar en el lobby
Stayed 1 night in Mar 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca está la playa y centros comerciales excelente ubicación
Stayed 2 nights in Mar 2025