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Four Points by Sheraton Veracruz

3.5 star property
Hotel with a full-service spa, near Plaza Las Americas Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Veracruz

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Exterior
Room, 1 King Bed, Balcony, Partial Ocean View | View from room
Room, 2 Double Beds, Balcony, City View | View from room
Breakfast, lunch, dinner served; local cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 24 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony) | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony) | In-room safe, individually decorated, individually furnished, desk

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony, City View

Room, 2 Double Beds, Balcony, City View | In-room safe, individually decorated, individually furnished, desk

Room, 2 Double Beds, Balcony, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Bv. Adolfo Ruiz Cortinez 1917 - 1997, Costa de Oro, Boca del Río, VER, 94299

What's nearby

  • Plaza Mocambo Veracruz - 12 min walk - 1.0 km
  • Plaza Las Americas Shopping Mall - 2 min drive - 2.1 km
  • World Trade Center Veracruz - 3 min drive - 2.2 km
  • Veracruz Aquarium - 5 min drive - 4.5 km
  • Mocambo Beach - 10 min drive - 3.2 km

Getting around

  • Veracruz Central Station - 19 min drive
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Los Farolitos - ‬6 min walk
  • ‪Sirloin Grill & Bar - ‬5 min walk
  • ‪Nata Reposteria & Café - ‬6 min walk
  • ‪La Hilacha - ‬4 min walk

About this property

Four Points by Sheraton Veracruz

Hotel near Veracruz Aquarium
Take advantage of a rooftop terrace, a garden, and dry cleaning/laundry services at Four Points by Sheraton Veracruz. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free valet parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • Massage treatment rooms, 4 meeting rooms, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 137 individually furnished rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, separate sitting areas, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 245 for adults and MXN 120 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Private picnics

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sun loungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • In-room accessibility
  • Portable bathtub seat
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Veracruz Hotel Boca del Rio
Four Points Sheraton Veracruz Boca del Rio
Hotel Four Points by Sheraton Veracruz Boca del Rio
Boca del Rio Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Rio
Four Points Sheraton Veracruz Hotel
Four Points Sheraton Veracruz
Hotel Four Points by Sheraton Veracruz
Four Points Sheraton Veracruz
Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Río
Four Points by Sheraton Veracruz Hotel Boca del Río

Frequently asked questions

Does Four Points by Sheraton Veracruz have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Four Points by Sheraton Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Veracruz?

Valet parking is free at this property.

What time is check-in at Four Points by Sheraton Veracruz?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Veracruz?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Veracruz located?

Situated near the beach, this spa hotel is within 1 mi (2 km) of University of Veracruz, Plaza Las Americas Shopping Mall, and World Trade Center Veracruz. Veracruz Aquarium is 2.9 mi (4.7 km) away.

Four Points by Sheraton Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 841 reviews" "
Rating 8 - Good. 241 out of 841 reviews" "
Rating 6 - Okay. 73 out of 841 reviews" "
Rating 4 - Poor. 36 out of 841 reviews" "
Rating 2 - Terrible. 25 out of 841 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Karina

Stayed 1 night in Sep 2024

4/10 Poor

Jorge

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator failed while riding it, did not break and hit hard 1st floor, reported it, nothing was done, scaring moment and no hot water the first day
Stayed 4 nights in Sep 2024

10/10 Excellent

MARIA VIRGINIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene un ma ubicación excelente
Stayed 2 nights in Sep 2024

8/10 Good

Macario

Stayed 2 nights in Aug 2024

10/10 Excellent

Velisa

Stayed 1 night in Aug 2024

4/10 Poor

Luis

Traveled with partner
Liked: Cleanliness, staff & service
I like that it was close to one of my favorite restaurants I didn’t like the rooms are to old needs updated
Stayed 1 night in Aug 2024

6/10 Okay

Jose, Reynosa

Traveled with family
Liked: Cleanliness, amenities
Fair stay for the price, the building needs makntenance
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to gas stations, pharmacy, and dining. Pool and spa were accessible. Breakfast buffet was available for a fee but was absolutely delicious and worth the cost.
Stayed 4 nights in Jun 2024

8/10 Good

Luis A

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool
Stayed 2 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

carolina, McKinney

Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

Alberto, Miami

Traveled with family
Liked: Cleanliness
Well located property
Stayed 2 nights in Apr 2024

8/10 Good

Antonio, Chicago

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Very good and comfortable hotel. Clean rooms. Nice pool area on the top of hotel roof. Conveniently located near plazas and restaurants. Five minutes drive from many places.
Stayed 1 night in Mar 2024

10/10 Excellent

ARMANDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen Hotel
Excelente servicio de todo su personal, muy limpio y comodo.
Stayed 1 night in Jan 2024

10/10 Excellent

Senen, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 1 night in Jan 2024

8/10 Good

María Eugenia

Stayed 2 nights in Dec 2023

2/10 Terrible

Zachary Paul, Beachwood

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible the property is falling apart as we speak. It is in need of major renovation. My glass balcony panel actually fell off during this last visit December 2023. Management was no help as I was kept in my room after no repairs we made. Such a safety hazard. With all the other options around the area try the Hilton or double tree! Stay far away from four points if you value your safety.

10/10 Excellent

Yacin

Stayed 1 night in Nov 2023

4/10 Poor

Luz Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unfriendly not helpful only 2 staff members were friendly enough Julio our waiter and Jose Luis the front door man, besides these 2 people no one else was helpful, i was told to call 24 hours ahead as we had an early arrival i did call and email and chat my emails and chat went unanswered my phone call i was told to just show up and would be able to accommodate our early arrival i was never told there was an extra charge, tours were not easy to book as we had to call around hotel staff said they did not do that, i did walk into another hotel and they helped set up tours for us knowing we were not staying at their hotel.very disappointed with this hotel staff and service throughout our stay.
Stayed 4 nights in Oct 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2023

10/10 Excellent

Wei Liang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at the reception and concierge.
Stayed 7 nights in Jul 2023

2/10 Terrible

Esther

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The entrance from the pool to the Hotel is not safe
Stayed 1 night in Jul 2023

8/10 Good

Wei Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for business or holidays.
Stayed 4 nights in Jul 2023