6/10 Okay
Brett C.
4 November 2024
Liked: Cleanliness
Stayed For Penn State Game
We had a great stay at the house. However, we did have a challenging experience with the owner, Cale. He was understandably upset about our late checkout, but we genuinely believed it was an 11 AM checkout time. We had arranged for our driver to arrive at 10:30 AM, and when Cale approached us, he was quite aggressive and did not introduce himself. Instead, he immediately demanded that we leave.
It would have been helpful if he had sent a reminder about the checkout time, as we were not intentionally late. A more respectful approach would have made a big difference.
Additionally, Cale claimed that we had "broken" a bed and couch, which was not the case. We took very good care of the house, cleaned up all our mess, and even separated the trash to place in the garage. We had purchased insurance for our stay, and it felt like he was taking advantage of that situation and upset that he choose to rent out his house when he clearly didn't want to be renting his house to anyone.
We also went above and beyond with cleaning all trash in the house. Placed everything in trash bags and placed all trash bags and boxes neatly in the garage. We even went above and beyond by cleaning the sheets due to our friend getting food poisoning the night before and was in bed all day.
Overall, while the house itself was lovely, the interaction with the owner left us feeling extremely disappointed. Rented out a house during biggest game of the year and we took great care of it.
Brett C.
Stayed 2 nights in Nov 2024