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"Staff were great, I appreciated the discretionary early check-in, cleaners were great, bed comfy, very spacious, lots of storage in the bedroom, location is perfect but there are some basics that need sorting out. In as much as the aparthotel looks nice, the construction quality is poor... there are noticeable gaps on the window frame leading to noise disturbance from outside, the shower is not very hot, the faucet in the sink gives oui warm rather than hot and they both take forever to get to...

"I contacted the hotel in middle of the night to arrange airport transfer. They replied within 5 minutes & that gave me confidence that they look after their guests. Room was was spacious, nice and cleaned daily. I requested a room change and this was done without hesitation. I reported minor damage to a floor tile & this was repaired within 30 minutes & checked by Mr Sirak. Very efficient. The hotel is in Bole region, in South Gate Plaza. There's a barber on the 3rd floor (so...