Got information wrong as to my booking. Window broken letting freezing air in, heating not working properly and not working at all in bathroom. Mattress had spring's sticking out, and door to room had wood missing from door jam as if it was broken into.was moved to different room, bathroom heater was not working in that room either, I mattress was ok, other had springs sticking out, heating in room was on low. Second room was not as noisy as the first one