We came last February and thought the food was great, what was printed on the menu, was served. Your new chef seems to dish up what he wants. The chef & Brewer Benedict should also be served with mushrooms, I thought he was having a bad day but he served 2 others colleagues the same without mushrooms. The roast, we had just finished work late so we eat around 7pm but that should no excuse to served the roast potatoes (which were not even traditional roast potatoes) were hard and hollow. He should not have served these up but instead offered an alternative. We didn’t all sit together on Sunday but we all had the roast and mentioned the potatoes the next day, the roast was also lukewarm. At the time we didn’t complain, I think because we were tired and couldn’t be bothered. I also did not want the Yorkshire pudding but it was served!!! Fish & Chips on Monday night was missing my peas and my colleague’s burger and fries, well were they fries, they certainly were not fresh fries.
Breakfast, your team of lovely young ladies order to chat at the other end of the bar, twice I had to go to the bar to place my order.
Unfortunately, I was checked into room 31 but your lovely reception did not mentioned that someone was available to carry my luggage to room 31, 40 stairs away from reception, there were no other double rooms available when I called from the room.
JJ was fantastic, service quick, professional and collected my luggage.