6/10 Okay
cindy d.
25 July 2022
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Motel 6ish
Rented this house to accommodate my family for my son's wedding in Kalispell. I needed beds and showers and based on the photos I understood that this wasn't a 5 star property... but It fit the bill for ample bedrooms and adequate bathrooms for 7 of us to get ready. I've graded our stay "ok", because the following things were really sub par: first, communication with property manager was slow/ non existent. I had requested additional days be added to my stay but it took days to get a response back, then when I requested a later checkout than 10am. I received no response at all. The neighborhood was nice and very close to the historic town of Bigfork, but the neighbor next door's place was undergoing reconstruction and it looked bad and we heard hammering etc. Luckily, we were gone from the house most of the time, so it didn't impact us terribly. All the sink drains in the house were clogged and didn't drain properly. There was even a post it note warning us not to shave in the sinks...which we didn't- but it was rather disgusting when you couldn't wash your face or brush your teeth because the sinks were so slow to drain. Obviously, they knew it was an issue before our stay and it's something that needs to be addressed before people stay there again. We emptied the trash, stripped the beds, started the dishwasher, but we were only able to start the towels in the laundry and not dry them per the instructions...which, frankly, is a ridiculous request when you have a 10 am check out AND you've paid a cleaning fee. I assume others haven't dried the towels before they left, because many of the towels had that rank smell of towels that sat way too long before being dried. So, like a motel 6- it was ok.
cindy d.
Stayed 3 nights in Jul 2022