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Quality Inn & Suites

2.5 star property
Hotel with free breakfast, near Miner's Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Lobby
Lobby
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • Housekeeping
The price is SAR 269
SAR 296 total
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Hair dryer
Shower/tub combination
Private bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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9.6 out of 10, Exceptional, (57)
The price is SAR 316
SAR 352 total
includes taxes & fees
1 Jan - 2 January 2025
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About the neighborhood

Map
4609 Aerial Way, Big Stone Gap, VA, 24219

What's nearby

  • The Trail of the Lonesome Pine Outdoor Drama - 3 min drive - 3.0 km
  • Southwest Virginia Museum - 4 min drive - 3.9 km
  • Crooked Road Heritage Music Trail - 4 min drive - 3.2 km
  • Lonesome Pine Hospital - 6 min drive - 5.8 km
  • Devil's Bathtub - 53 min drive - 39.5 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 58 min drive

Restaurants

  • ‪Hardee's - ‬3 min drive
  • ‪KFC - ‬4 min drive
  • ‪Pizza Plus - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Little Mexico Mexican Restaurant - ‬19 min walk

About this property

Quality Inn & Suites

Hotel near The Trail of the Lonesome Pine Outdoor Drama
Located close to Crooked Road Heritage Music Trail and Miner's Park, Quality Inn & Suites provides free full breakfast, laundry facilities, and a fireplace in the lobby. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Luggage storage, a banquet hall, and a bicycle repair station
  • Bicycle tour information, a water dispenser, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch flat-screen TVs with Netflix, Hulu, and streaming services
  • Refrigerators, microwaves, and premium channels

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM–9 AM
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Bicycle tour information
  • Bike parking
  • Bike repair services
  • Bike storage
  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 17
  • Handrails in stairways
  • Stairway handrail height (inches): 10
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Big Stone Gap
Comfort Inn Hotel Big Stone Gap
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Inn Big Stone Gap Hotel
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 7 AM.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Located in the heart of Big Stone Gap, this hotel is within 3 mi (5 km) of The Trail of the Lonesome Pine Outdoor Drama, Miner's Park, and Southwest Virginia Museum. Crooked Road Heritage Music Trail and High Knob are also within 12 mi (20 km).

Quality Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 302 out of 415 reviews" "
Rating 8 - Good. 95 out of 415 reviews" "
Rating 6 - Okay. 5 out of 415 reviews" "
Rating 4 - Poor. 5 out of 415 reviews" "
Rating 2 - Terrible. 8 out of 415 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was gorgeous. Had the rustic feel thats very appropriate for the area. The room was large and spacious, and the furniture was also rustic, which, as previously stated, was appropriate for the area. It did not have the modern, sterile environment that most hotels have. Would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The holiday ambiance and extremely helpful staff. This is understating my wonderful experience there. Will definitely recommend it and definitely returning this summer
Stayed 3 nights in Nov 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and the staff very friendly!! Breakfast was great. It was decorated nice for the holidays. The kids really liked the saltwater pool! Would definitely stay here again!
Stayed 1 night in Nov 2024

2/10 Terrible

Brandy

Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from downtown on a hillside. Beautiful scenery. Staff was courteous I liked that someone decorated the lobby with seasonal items. Cozy
Stayed 1 night in Nov 2024

10/10 Excellent

Athena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, staff was great, late check in was simple.
Stayed 2 nights in Oct 2024

6/10 Okay

Faith

Traveled with partner
Ok but not what I expected
Stayed 1 night in Sep 2024

10/10 Excellent

Keanan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 1 night in Sep 2024

10/10 Excellent

Keanan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit
Stayed 1 night in Oct 2024

10/10 Excellent

Chastity

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jenniffer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, it was very clean. The staff was very friendly and we had a great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awesome. Clean friendly staff i. A beautiful setting in the Big Stone Gap area of Virginia. I will definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very friendly staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and friendly, I would definitely recommend them.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

I can’t say enough about the great stay we had at The Quality Inn. The view from our room was amazing and the service by the staff was outstanding. Also, the breakfast was very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Second time here , no complaints
Stayed 2 nights in Aug 2024

10/10 Excellent

Bobbie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a bit outdated but very clean! Breakfast was great and perfect for our one night stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and staffed facility. Friendly staff and hot breakfast was very nice. Will return when visiting the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected gem
Tucked away in Big Stone Gap VA. I would recommend this place for a quiet, nice hotel with a beautiful view
Stayed 3 nights in Aug 2024

10/10 Excellent

Jane-Alice

Liked: Property conditions & facilities
Great location to visit family in BSG. Clean rooms and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences I’ve ever had. The staff were all welcoming and good at their jobs. The rooms were clean and suitable, the pool was great, the breakfast was an average continental breakfast. I would stay here again and recommend to anyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, clean rooms and friendly staff!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk and housekeeping staff were amazing. The room was clean and comfortable. I will stay here again the next time I am visiting family in the area.
Stayed 3 nights in Jul 2024