I usually prefer VRBO over others, but since VRBO decided to let this property in, I am rethinking ever using VRBO again. This was THE WORST experience.
This is a run down property, and the pictures advertised are not recent. The couches are different, and only one of the power recliners work. The coffee maker was filthy since the wrong filters were used/left, the bricks in the front of the fireplace fell, the windows are broken/drafty, one of the showers is too hot, the other (with tub) has no hot water, the dryer stops in the middle of the cycle and the door needs to be lifted and button pushed at the same time to work.
We were two families (4 adults, 3 kids between 5-10, and 2 dogs). The first family arrived when the owner told us check in was and found the cabin filthy. We contacted the owner, who said WE were mistaken even though HE texted us 12 p.m., and to come back at 2 p.m. and the cabin would be ready. When they returned at 2:15, the cleaners were still there. The sheets didn't look like they were changed and seeing how the dryer worked I doubt they were.
The hot tub was filthy, and had an error message. We told the owner, and he said it didn't seem that bad. His spa cleaners were supposed to be there in the morning, and they didn't come until noon and didn't leave till mid afternoon. The spa still showed an error message on the thermometer, so none of us felt safe to get in. The owner called us picky and scammers and gave us a $40 refund.