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Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

5.0 star property
Luxury palace on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Frette Italian sheets, premium bedding, Select Comfort beds, minibar
View from property
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Sauna, hot tub, Turkish bath, body treatments, hydrotherapy
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Spa
  • Room service
The current price is SAR 998
SAR 1,152 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 24 of 24 rooms

Suite, 2 Bedrooms (Imperial)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed (Rooftop)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Twin Beds (Ambassador, Cruise Liner Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Cruise Liner Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Beach view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Ocean View (Classic Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Ocean View (Classic Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Cruise Liner Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds (Classic Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Imperial Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Ambassador Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Ocean View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed (Classic Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Beach View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Palais)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
1 Avenue de l'Impératrice, Biarritz, Pyrenees-Atlantiques, 64200

What's nearby

  • Grand Beach - 3 min walk
  • Biarritz Aquarium - 16 min walk
  • Port-Vieux Beach - 16 min walk
  • Biarritz Lighthouse - 19 min walk
  • Cote des Basques - 11 min drive

Getting around

  • Guethary Station - 12 min drive
  • Biarritz (BIQ-Pays Basque) - 12 min drive

Restaurants

  • ‪Casino Barrière de Biarritz - ‬7 min walk
  • ‪Maison Dodin - ‬7 min walk
  • ‪Jack The Cockerel - ‬4 min walk
  • ‪Le Restaurant - ‬8 min walk
  • ‪Biarritz Beach - ‬5 min walk

About this property

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Luxury historic palace near Grand Beach
Located close to Biarritz City Hall and Casino Barriere, Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt provides a poolside bar, a terrace, and shopping on site. Adventurous travelers may like the cycling, Pilates, and fitness classes at this palace. Indulge in aromatherapy, a body treatment, and a manicure/pedicure at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a playground. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool and an outdoor pool, with cabanas, sun loungers, and pool umbrellas
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, babysitting (surcharge), and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 142 individually decorated rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Frette Italian sheets, and Select Comfort beds
  • Designer toiletries, tubs or showers, and hair dryers
  • 55-inch HDTVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Uncovered valet parking on site (EUR 30 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 50-50 for adults and EUR 25-25 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • La Terrasse
  • Le Sunset
  • Le Salon
  • La Rotonde
  • Le Bar Napoleon III

Things to do

  • Fitness classes
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 55-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from January 8 2025 to February 12 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.91 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 50 to 50 for adults, and EUR 25 to 25 for children
  • Uncovered self parking fee: EUR 30 per day (in/out privileges)
  • Uncovered valet parking fee: EUR 30 per day
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais Imperial
du Palais Imperial Biarritz
Hôtel du Palais Imperial Resort
Hôtel du Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Hôtel Palais Imperial Resort Biarritz
Palais Imperial Biarritz
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel Palais Imperial Resort
Palais Imperial
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Palais Imperial Biarritz

Frequently asked questions

Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Self parking is available for EUR 30 per day. Valet parking is available for EUR 30 per day. Limited spots are available.

What time is check-in at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Check-out is at noon.

Where is Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt located?

Located in Biarritz, this beachfront palace is in the city center and within a 10-minute walk of Grand Beach, Bay of Biscay, and Biarritz City Hall. Casino Barriere and Biarritz Aquarium are also within 1 mi (2 km).

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Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 283 reviews
Rating 8 - Good. 39 out of 283 reviews
Rating 6 - Okay. 8 out of 283 reviews
Rating 4 - Poor. 11 out of 283 reviews
Rating 2 - Terrible. 3 out of 283 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

paolo

Liked: Cleanliness, staff & service, property conditions & facilities
What a charming location and hotel! Stunning experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic site with idyllic ocean views. Top quality restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Great services beautiful hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful heritage property
Stayed 4 nights in Sep 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Place
Marvelous stay in an historic place where everything is beautiful
Stayed 6 nights in Aug 2024

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional experience One of the best hotel by the beach Hotel with great location, history and beautiful interior design. I can’t wait to be back there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay second time, Happy
Stayed 6 nights in Aug 2023

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and room upgrade was delightful. Courteous staff, kindness to my dog, and generous hospitality all around. Happy to return!
Stayed 1 night in Apr 2024

10/10 Excellent

PADMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, excellent facilities and well maintained
Stayed 7 nights in Jun 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect vacation spot. Hotel exceeded our expectations in every way! Staff was over the top accommodating.
Stayed 2 nights in Apr 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and vip service. Very well located
Stayed 3 nights in Oct 2022

10/10 Excellent

Jahan

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best experiences
Stayed 2 nights in May 2024

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Biarritz
One of the best hotels I've stayed in. The location is right by the beach and the views are amazing. Friendly staff.
Stayed 2 nights in Oct 2022

10/10 Excellent

Antonio, Hialeah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel in an amazing location. The food and staff where top notch. I highly recommend this hotel even though it’s expensive
Stayed 3 nights in Jul 2022

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb property. Wonderful views and amenities.
Stayed 2 nights in Sep 2022

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Sep 2023

10/10 Excellent

Shani

Liked: Cleanliness, staff & service, property conditions & facilities
Everything at The Hotel was exceptional. Nothing was too much trouble. All staff were kind and helpful and made our stay wonderful thank you all
Stayed 4 nights in Jul 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel built over 200 years ago and nicely remodeled with best in class amenities. Great service and staff. Thank you Clara for your welcoming reception
Stayed 2 nights in Sep 2022

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed several times here, almost everytime I've been to Biarritz, and the reception has always been courteous and professional. The rooms have always been beautiful and luxuriously well appointed. Each arrival has been lovely, with reception, check in, car and luggage, and in all my stays, there was only one problem, that was quickly, and graciously, resolved. The hotel is right on the beach, and it's an easy walk down to dig your toes in the sand! It has become a welcome refuge.
Stayed 1 night in Mar 2024

10/10 Excellent

Torbjörn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W O W
Simply outstanding w a breathtaking view
Stayed 1 night in Nov 2023

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, from architecture to experience, is all about luxury. From the initial greeting to departure, the entire stay was lovely. I had a beautiful room with 5 (or 6?) floor to ceiling windows, a bathtub (💖), and twin beds. We were welcomed with champagne and lemon cookies, and the complimentary teas were delicious and high quality. The welcome for my little dog was sweet and beautiful. And although the chef has recently changed, the wait staff is knowledgeable, refined, and gracious. My thanks to Nisma, Denis, and others at reception, to Pierre and Christophe, the voituriers, and to the young lady who engraved the little dog tag for Rambo, many thanks!
Stayed 1 night in Jun 2024