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Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

5.0 star property
Luxury palace on the beach, with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Frette Italian sheets, premium bedding, Select Comfort beds, minibar
View from property
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Exterior
Sauna, spa tub, Turkish bath, body treatments, hydrotherapy

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Spa
  • Room service
The price is SAR 999
SAR 1,153 total
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Suite, 2 Bedrooms (Imperial)

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Suite, 2 Bedrooms (Imperial)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed (Rooftop)

Suite, 1 King Bed (Rooftop) | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Suite, 1 King Bed (Rooftop)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds (Ambassador, Cruise Liner Collection)

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Suite, 2 Twin Beds (Ambassador, Cruise Liner Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Cruise Liner Collection)

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed (Cruise Liner Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Beach View

Classic Room, 1 King Bed, Beach View | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Ocean View (Classic Collection)

Beach/ocean view

Deluxe Room, 2 Twin Beds, Ocean View (Classic Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Classic Collection)

Beach/ocean view

Deluxe Room, 1 King Bed, Ocean View (Classic Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Cruise Liner Collection)

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Junior Suite, 1 King Bed (Cruise Liner Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Junior Suite, Ocean View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Classic Collection)

Room, 2 Twin Beds (Classic Collection) | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds (Classic Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Junior Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Suite

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Imperial Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 2 Twin Beds

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Ambassador Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds, Ocean View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Classic Collection)

Deluxe Room, 1 King Bed (Classic Collection) | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed (Classic Collection)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Beach View

Room, 2 Twin Beds, Beach View | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds, Beach View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Beach View

Room, 1 King Bed, Beach View | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Palais)

Suite, 1 King Bed (Palais) | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Suite, 1 King Bed (Palais)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Regina Experimental Biarritz

Pool
Spa
Pet friendly
Free WiFi
9.2 out of 10, Wonderful, (328)
The price is SAR 635
SAR 738 total
includes taxes & fees
22 Jan - 23 January 2025
Regina Experimental Biarritz

About the neighborhood

Map
1 Avenue de l'Impératrice, Biarritz, Pyrenees-Atlantiques, 64200

What's nearby

  • Grand Beach - 3 min walk - 0.3 km
  • Casino Barriere - 7 min walk - 0.6 km
  • Biarritz Aquarium - 16 min walk - 1.4 km
  • Biarritz Lighthouse - 19 min walk - 1.6 km
  • Cote des Basques - 11 min drive - 2.9 km

Getting around

  • Guethary Station - 12 min drive
  • Biarritz (BIQ-Pays Basque) - 12 min drive

Restaurants

  • ‪Casino Barrière de Biarritz - ‬7 min walk
  • ‪Maison Dodin - ‬7 min walk
  • ‪Jack The Cockerel - ‬4 min walk
  • ‪Le Restaurant - ‬8 min walk
  • ‪Biarritz Beach - ‬5 min walk

About this property

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Luxury historic palace near Grand Beach
Located close to Biarritz City Hall and Casino Barriere, Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt provides a poolside bar, a terrace, and shopping on site. Adventurous travelers may like the cycling, fitness classes, and Pilates at this palace. Indulge in a body scrub, a facial, and a manicure/pedicure at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a playground. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool and an outdoor pool, with cabanas, sun loungers, and pool umbrellas
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, babysitting (surcharge), and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 142 individually decorated rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Frette Italian sheets, and Select Comfort beds
  • Designer toiletries, tubs or showers, and hair dryers
  • 55-inch HDTVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Uncovered valet parking on site (EUR 30 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 50-50 for adults and EUR 25-25 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • La Terrasse
  • Le Sunset
  • Le Salon
  • La Rotonde
  • Le Bar Napoleon III

Things to do

  • Fitness classes
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 55-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from January 8 2025 to February 12 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.91 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 50 to 50 for adults, and EUR 25 to 25 for children
  • Uncovered self parking fee: EUR 30 per day (in/out privileges)
  • Uncovered valet parking fee: EUR 30 per day
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais Imperial
du Palais Imperial Biarritz
Hôtel du Palais Imperial Resort
Hôtel du Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Hôtel Palais Imperial Resort Biarritz
Palais Imperial Biarritz
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel Palais Imperial Resort
Palais Imperial
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Palais Imperial Biarritz

Frequently asked questions

Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Self parking is available for EUR 30 per day. Valet parking is available for EUR 30 per day. Limited spots are available.

What time is check-in at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Check-out is at noon.

Where is Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt located?

Located in Biarritz, this beachfront palace is in the city center and within a 10-minute walk of Grand Beach, Bay of Biscay, and Biarritz City Hall. Casino Barriere and Biarritz Aquarium are also within 1 mi (2 km).

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 220 out of 281 reviews" "
Rating 8 - Good. 39 out of 281 reviews" "
Rating 6 - Okay. 8 out of 281 reviews" "
Rating 4 - Poor. 11 out of 281 reviews" "
Rating 2 - Terrible. 3 out of 281 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic site with idyllic ocean views. Top quality restaurant.
Stayed 1 night in Sep 2024

6/10 Okay

Farahnaz

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We stayed for 3 nights. I am a Expedia platinum member and they had an upgrade available but the check in staff couldn’t agree with each other to give us upgrade. The big elderly lady with big black glasses was rude and obnoxious refused that France didn’t care about Expedia members, only if I booked with AMX I could get upgraded. Room was ok, bathroom was very small, for $1000 a night not worth it at all. The view of the beach was nice which we paid for it, otherwise very old dated hotel but looks glamorous. Our friends had a large suite but they were not happy with the smell of old dated wood. Service was ok, staff , most of them as rude as they could be. Breakfast was good but again staff are rude and slow. Dinner was good but not great for a Michelin star. Area around the hotel are nice and charming, lots of shops and restaurants. Overall it would be a nicer stay if there wasn’t so much attitude around.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

ryoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder
Das hotel hat alles im Griff bei Problemen helfen sie und finden eine Lösung . Das team ist hervorragend vom Check in bis zum Mechaniker, alles bestens, ein super pool , ein herrliches spa. Wir hatten ein Upgrade in die Gary Cooper Suite , Great. Frühstück super
Stayed 2 nights in Aug 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Place
Marvelous stay in an historic place where everything is beautiful
Stayed 6 nights in Aug 2024

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay.
Stayed 3 nights in Jul 2024

2/10 Terrible

Liz

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Worst experience ever
Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great services beautiful hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Micaela, Alamo

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, from architecture to experience, is all about luxury. From the initial greeting to departure, the entire stay was lovely. I had a beautiful room with 5 (or 6?) floor to ceiling windows, a bathtub (💖), and twin beds. We were welcomed with champagne and lemon cookies, and the complimentary teas were delicious and high quality. The welcome for my little dog was sweet and beautiful. And although the chef has recently changed, the wait staff is knowledgeable, refined, and gracious. My thanks to Nisma, Denis, and others at reception, to Pierre and Christophe, the voituriers, and to the young lady who engraved the little dog tag for Rambo, many thanks!
Stayed 1 night in Jun 2024

2/10 Terrible

Carolyn

Stayed 3 nights in May 2024

10/10 Excellent

Jahan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best experiences
Stayed 2 nights in May 2024

10/10 Excellent

Micaela, Alamo

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and room upgrade was delightful. Courteous staff, kindness to my dog, and generous hospitality all around. Happy to return!
Stayed 1 night in Apr 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional experience One of the best hotel by the beach Hotel with great location, history and beautiful interior design. I can’t wait to be back there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Micaela, Alamo

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed several times here, almost everytime I've been to Biarritz, and the reception has always been courteous and professional. The rooms have always been beautiful and luxuriously well appointed. Each arrival has been lovely, with reception, check in, car and luggage, and in all my stays, there was only one problem, that was quickly, and graciously, resolved. The hotel is right on the beach, and it's an easy walk down to dig your toes in the sand! It has become a welcome refuge.
Stayed 1 night in Mar 2024

10/10 Excellent

Mirko Thomas

Stayed 5 nights in Dec 2023

10/10 Excellent

vincent

Stayed 1 night in Oct 2023

10/10 Excellent

Micaela, Alamo

Stayed 1 night in Oct 2023

10/10 Excellent

Ulf

Stayed 2 nights in Sep 2023

10/10 Excellent

Kwoon I

Stayed 2 nights in Sep 2023

10/10 Excellent

Robert, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay second time, Happy
Stayed 6 nights in Aug 2023

10/10 Excellent

Carlos, san antonio

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Sep 2023