Search Lodges in Bethoncourt

"The hotel is in a non-walkable area to the city center, the public transportation from this place is not frequent. When I arrived to my room, there was a worm in my room and I have to clean it by myself because there was no cleaning service at the hotel on Sunday night when I arrived. I ordered a burger, I received it without a meat inside. They offered me the meat after in a dish to add it. There was one receptionist girl doing everything because the was alone at the weekend, and she was so nice. When I talked to the manager regarding the room hygien and the worm inside my room. He refunded me a small amount around 40 euro after consulting the owners who were available at the hotel instead of refunding the whole amount, and he threatened me not to talk. He was rude, instead of saying sorry, he said I removed for you one night (which was not the case) and he said don't put anything online. I smiled for this poor guy. I am sure he is a new manager and he doesn't know how to deal with customers. In conclusion, it is my worst experience for an ibis hotel and one of my worst experience in all hotels that I have visited before in more than ten years of travel. I will not repeat it there, and I don't recommend it to anyone."

"Nice people, but very basic "

"very good hotel , nice people and breakfast "

"Very friendly, nice location. We enjoyed our short stay"

"Stay for one night between trains. Easy walking distance from the station. Nice clean room. Pleasant stay"

"It was a modern, neat, and clean room. The bed was comfortable, and the room and bathroom were spacious. The space around the basin had enough room to store toiletries. "

"Amazing position.Peaceful Great for stargazing and listening to owls...a lovely location to enjoy nature . The chalet made it magical as in harmony with its surrounding ! Brilliant BBQ facilities and great views all around. All you would need to feel cosy with well equiped kitchen fantastic comfortable beds . Brilliant welcoming host Guy with his many local historical stories and fantastic local knowledge! Absolutel recommends that idyllic chalet !"

"Nice clean accommodations. "

"Not the best and photos make it look better than it is. Breakfast not worth the extra cost and rooms very basic but clean. Staff leave early each day so difficult to speak to anyone past 8pm"