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"The receptionist was super helpful."

"Nice location. Little dated in terms of rooms"

"Very modern hotel, well located, friendly staff and welcoming."

"Very conveniently located property. Awesome breakfast spread"

"I truly enjoyed my stay at the hotel. To my surprise, they even congratulated me on my birthday during breakfast! It was such an unexpected and thoughtful gesture that made my day extra special. Thank you for the amazing hospitality!"

"My room are just wow over looking Kok Tobe, great interior and spacious . The breakfast food was very nice."

"The staff were excellant and helpfull. "

"The pull out sofa was an abysmal bed. Not worth it to pay for that when there were springs poking through the mattress that had zero padding. Good was good. Hotel was clean. Only complaint was the pull out sofa as a bed. "

"Park Dedeman Almaty offers superior experience services compared to the average Almaty hotel. The English-speaking staff facilitated smooth communication. While the room was clean and comfortable, I think it could benefit more from additional amenities to improve and meet international hotel standards. The breakfast buffet provided minimal options and was very limited. The absence of bidet sprays in the bathroom and the lack of a welcoming lobby area were noticeable shortcomings. Additionally, the check-in and check-out processes could be streamlined for greater efficiency. "