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"Very clean hotel. Very friendly and helpful staff. Good quality continental breakfast (the same for all days but that really wasn’t a problem). About a three minute walk from the Victoriaplatz tram stop but it’s only a 20 minute walk into the centre of Bern if you’re feeling energetic. Get the tram back though as it’s uphill !! Alternately it’s a ten minute walk to the Rosengarten for that perfect view of Bern. The room was immaculate but could be a little bigger - but what do you expect from a...

"Great location. Convenient to trains and old town. "

"Property was nicely presented and the reception was welcoming. The facilities were also clean and nice to use. Good location as well and easy to get to."

"I booked this hotel because they state they have available parking. They don't!!! "Available parking" is a street parking which one must search in streets around the hotel. After a long working day, I spent half an hour looking for an available parking space and, after I didn't find it, I had to park in a garage 1km away and carry my baggage to the hotel. I wanted to cancel the hotel, but they did not accept cancelation. This is completely unacceptable, and I will make a complaint about it on...

"Excellent service and a wonderfully clean lobby area Thank you to team @Best Western Bern"

"We were welcomed and checked in warmly by reception. We had also pre-registered online by the welcome email from Hotel Baren. Their staff went the extra mile to provide extra latex pillow and fixed the safe locking error when requested. We booked the Comfort room which faces the back of the surrounding buildings but we figured the view is likely to be due to the different sizes of the room. The hotel escape floor plan showed the rooms were different sizes on the same floor. Hotel was an easy...

"The only thing I would’ve liked different would’ve been maybe some more pillows and new water every day in my room"

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