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"This was my first time to Bilbao and Sercotel Ayala is a place I would return to in a heartbeat. Conveniently located, there's plenty to see within a 15 minute walk, and a multi-level shopping center just across the street is ideal to grab whatever you might need. The room was good sized, comfortable, and reasonably priced. Andrea (at the front desk) deserves special recognition for her outstanding efforts, helping with directions and giving very specific/helpful recommendations about the city and all it has to offer. There's plenty to see and do in Bilbao, and this hotel serves as a perfect "base camp" from which to explore!"

"Excellent Hotel, right by the Guggenheim! "

"Handy for the airport. Friendly and attentive staff. Quiet and lovely breakfast. "

"Friendly staff in a nice area, near the metro."

"Great location "

"Great experience with the family "

"We loved it!"

"Location is perfect, betwixt the river front and the old town. Some nice bars nearby, the room was spacious and clean, and the breakfast was good."

"We would go there again. The hotel has a very good location, very modern, nice and clean rooms and very friendly service."