NH Berlin Kreuzberg

Hotel connected to the convention center in Mitte

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Photo gallery for NH Berlin Kreuzberg

Fridge, stovetop, dishwasher, coffee/tea maker
In-room safe, desk, iron/ironing board, free cribs/infant beds
Flat-screen TV
Porch
Daily buffet breakfast for a fee

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Parking available
  • Pet friendly
  • Laundry
  • Breakfast available
  • Housekeeping

Room options

Similar properties

About the neighborhood

Map
Heinrich-Heine-Platz 11, Berlin, BE, 10179

What's nearby

  • Checkpoint Charlie - 4 min drive - 2.6 km
  • Alexanderplatz - 4 min drive - 2.3 km
  • Berlin TV Tower - 5 min drive - 2.8 km
  • Brandenburg Gate - 7 min drive - 4.7 km
  • Potsdamer Platz - 7 min drive - 4.4 km

Getting around

  • Heinrich-Heine-Strasse U-Bahn - 8 min walk
  • Jannowitzbrücke Station - 15 min walk
  • Berlin (BER-Brandenburg) - 39 min drive

Restaurants

  • ‪Zum kleinen Mohr - ‬9 min walk
  • ‪Café am Engelbecken - ‬3 min walk
  • ‪Orania.Restaurant - ‬7 min walk
  • ‪Kuchen Kaiser - ‬6 min walk
  • ‪Max und Moritz - ‬8 min walk

About this property

NH Berlin Kreuzberg

Hotel near Checkpoint Charlie
NH Berlin Kreuzberg provides amenities like dry cleaning/laundry services and a business center. Adventurous travelers may like the cycling at this hotel. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A front-desk safe, luggage storage, and a TV in the lobby
  • Smoke-free premises, tour/ticket assistance, and an elevator
Room features
All guestrooms at NH Berlin Kreuzberg include thoughtful touches such as pillow menus and separate sitting areas, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, refrigerators, and dishwashers

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per night)

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: EUR 13-32 per person
  • Room service available

Things to do

  • Bicycle rentals

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Heinrich Heine Hotel
NH Berlin Kreuzberg Hotel
NH Berlin Heinrich Heine Hotel
Nh Berlin Heinrich Heine Hotel Berlin
Kreuzberg Hotel
NH Berlin Kreuzberg Hotel
NH Berlin Kreuzberg Berlin
NH Berlin Kreuzberg Hotel Berlin

Frequently asked questions

Is NH Berlin Kreuzberg pet-friendly?

Yes, NH Berlin Kreuzberg allows dogs (limit 1 total). There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at NH Berlin Kreuzberg?

Self parking is available for EUR 12 per night.

What time is check-in at NH Berlin Kreuzberg?

Check-in start time: 3 PM; Check-in end time: 10:30 PM.

What time is check-out at NH Berlin Kreuzberg?

Check-out is at noon.

Where is NH Berlin Kreuzberg located?

Located in Mitte, this hotel is within 2 mi (3 km) of Humboldt Forum, Alexanderplatz, and Checkpoint Charlie. Potsdamer Platz and Brandenburg Gate are also within 3 mi (5 km). Heinrich-Heine-Strasse U-Bahn is 8 minutes by foot and Moritzplatz U-Bahn is 10 minutes.

NH Berlin Kreuzberg Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 113 out of 299 reviews" "
Rating 8 - Good. 132 out of 299 reviews" "
Rating 6 - Okay. 44 out of 299 reviews" "
Rating 4 - Poor. 4 out of 299 reviews" "
Rating 2 - Terrible. 6 out of 299 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

roei

Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
There was no 24 hour reception and the room was pretty drab.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Such a great spacious room, but a let down on the cleanliness - surfaces unclean, had to go over various stains and smudges daily with a wet wipe :/ Maybe a result of the size of the room? Prehaps, but I think cleaners could pay more attention to detail in that regards. But as I said, 5/5 for the room layout :)
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
good location....alittle run down the front desk attendant was very helpful
Stayed 1 night in Oct 2019

10/10 Excellent

Gerry&Ted, Oak Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and very large for a European city. Views looking out into playground and trees was very nice. Close proximity to a very nice park and to the subway.
Stayed 7 nights in Sep 2019

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite hotel in Berlin
The stay was fantastic as always! The room was lovely and spacious, clean and very comfortable. I cannot fault this hotel and its staff, who are very helpful and always friendly.
Stayed 11 nights in Aug 2019

10/10 Excellent

Marilia, São Paulo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was brilliant and helpful. Super nice and welcoming. Loved the guy who checked us in.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff where polite and very helpful .Good do with more baloneys in the rooms
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Gilad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The fact that there is no air conditioner is a big problem mostly from June to October since it can get very very hot and unpleasant, other than that money for value its a good hotel, nice area, have supermarket close by and the staff is very nice and helpful
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service
There's a kettle and some sugar sachets so i foolishly assume i can make coffee in the morning like any othrr hotel . Wrong. There's no coffee. When challenged they say they are an aparthotel and guests should buy their own. Not much use first thing in the morning with no clothes on . Ok, so if guests are expected to cook for themselves, why was there only one knife, one spoon and no forks. All for the price of a real hotel.
Stayed 3 nights in May 2019

8/10 Good

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price-value hotel! I recommend it!
The stay was overall very good. This hotel is located in a residential area but is very close to 2 metro lines and main tram/bus lines, which makes it easy to travel around town. The room was very big and the kitchen area was great! I recommend the neighbourhood as there is tons of good restaurants, parks and shopping streets close by.
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room - large comfortable double bed
Stayed 1 night in Aug 2018

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super weekend break
The weather was amazing, hotel and area fabulous. Shops, underground, busses and supermarket were all near by. Fabulous trip.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything as fine, except there was a bowl with tomato sauce in the microwave!
Stayed 4 nights in Aug 2018

6/10 Okay

Linda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Indifferent staff
We have stayed here several times as the rooms are large, with separate bedroom, living-room and small kitchen. It’s very clean and, whilst slightly out of the centre, close to an underground station. There are several supermarkets and good restaurants very nearby. However, the furniture and furnishings are increasingly tired looking - there is now a real air of neglect about the place. On this occasion the dish a washer was broken (a sign told us we’d could leave our dishes and they would be washed), the fridge door wouldn’t close properly, the safe didn’t work, our fan started to make a loud clattering noise which meant we wouldn’t be able to sleep, our tea and sugar weren’t replenished after our second day and, to cap it all, on our last day the lift was broken and no-one had thought to put a sign on the door on the third floor. We mentioned the fridge and the safe on our second day. We were told the fridge just needed defrosting and that would take a long time - it was 35 degrees outside, and had clearly been like that for a very long time! We complained again on our second day, but again nothing happened. When we complained about the fan, it was eventually replaced, but only after my husband absolutely insisted. Things do sometimes go wrong in hotels, but mostly the staff are eager to rectify things. Unfortunately not here, where indifference seems to have become the order of the day.
Stayed 5 nights in Jul 2018

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Paul, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location being just far enough out of the centre to be quiet but close enough for a few Euro cab ride or a short underground trip into the main tourist sights Three great restaurants within two minute walk , a great cafe serving fantastic salads + cakes by a lake full of wildlife , an oriental snack bar and modern German restaurant for a full service meal The hotel itself has huge comfortabke rooms with kitchens if you want to cook yourself , easy with two supermarkets opposite Our third visit to this great hotel , very handy for Berlins nightspots , will certainly not be our last . Worth booking room with breakfast as the buffet was crammed with all you could eat , hot and cold , to set you up for a days sightseeing or relieve the symptoms of a big night out Multilingual staff all friendly and knowledgeable were the icing on the cake
Stayed 4 nights in May 2018

2/10 Terrible

Rachel

Disliked: Staff & service, property conditions & facilities
When things go wrong staff cannot cope
The service at this hotel is a joke. During my stay my door handle was broken by the cleaning staff and I could not access my room. It took over two hours to fix (meaning I missed the event I was in Berlin to attend) and then I was told I had to change rooms. I was first offered a room that stank of smoke and then a smaller room. I was offered no help or meaningful compensation (apart from ‘the minibar is free’). I was also told that I would be contacted by management, but over a week later that has not happened. Aside from the bad service the rooms are tired and dirty; the dishwashers don’t work; the beds are hard and the pillows old and uncomfortable. I would never stay here again and I would advise against anyone else doing so.

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

Doctor, Seattle & Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
QUIET but somewhat hidden location. Clearly was built to be apartments, not a hotel- which means you get a little kitchen. Super spacious room, could have parked a car in there! Fixtures are old, bathtub control trim broken. Bed was perfect. TVs are SUPER ULTRA old - really unusable. Front desk staff were ULTRA welcoming and friendly. 147 bus directly in front goes to city center & main rail station. U2 and U8 lines several blocks away. Two supermarkets and a nice café (Engelbecken) a few steps away.
Stayed 2 nights in Feb 2018

8/10 Good

isobel, Midlands, uk

Liked: Staff & service, property conditions & facilities
Good base but....
Had a 1 bed apartment, really great local with easy access to all attractions across city. Good shops nearby for most things. Good breakfast, staff very good. There are only 2 things which would mean I may not book here again. The carpet in the room appeared to be heavily stained and needed replacing or a deep clean, also myself and guest both had bites on out feet/legs also in the direct access area to the hotel people smoked cannabis so the smell lingered and waste from this was on the streets
Stayed 4 nights in Feb 2018