4/10 Poor
Chris
Traveled with partner
30 Jun, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
I am not sure what has happened to this hotel! The photos are from some time ago and show a well kept and stylish establishment . We had to double check on arrival that we were in the right place.
The grounds are overgrown and there are posted signs saying that this is to aid the bees. The general lack of upkeep to the buildings however suggests that this may be the result of general indolence on the part of the staff.
Our room was damp with mould on the walls, not properly ventilated, and contained insects on our arrival. To be fair this was cleaned the next day.
The room was very hot at night and there is no air-con. Again, to be fair we were at a time of warm weather, but probably not unique over a Dordogne summer.
We have re-checked the reviews since checking in and note that some had the same experience as us. They have received a sharpish response from the hotel and so look forward to the same!
Chris
Stayed 3 nights in Jun 2024