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Hotel Cappello D'Oro, BW Signature Collection

4.0 star property
Family-friendly Bergamo hotel in Citta Bassa with a full-service spa

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Photo gallery for Hotel Cappello D'Oro, BW Signature Collection

Daily buffet breakfast for a fee
Lobby
Terrace/patio
Lobby
Superior Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Gym
  • Pet friendly
  • 24/7 front desk
The current price is SAR 389
SAR 467 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
  • 13.2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Room amenity

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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Front of property - evening/night

Hotel Excelsior San Marco

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,000 reviews
The price is SAR 410
SAR 490 total
includes taxes & fees
23 Feb - 24 Feb
Hotel Excelsior San Marco

About the neighborhood

Map
12 Viale Papa Giovanni XXIII, Bergamo, BG, 24121

What's nearby

  • Via XX Settembre - 3 min walk
  • Humanitas Gavazzeni Hospital - 12 min walk
  • Gewiss Stadium - 3 min drive
  • Piazza Vecchia - 4 min drive
  • University of Bergamo - 5 min drive

Getting around

  • Bergamo Station - 7 min walk
  • Bergamo Orio al Serio Airport (BGY) - 13 min drive

Restaurants

  • ‪Caffè del Colleoni - ‬2 min walk
  • ‪Grom - ‬2 min walk
  • ‪Miyabi - ‬3 min walk
  • ‪Osteria Del Valenti - ‬2 min walk
  • ‪La Bruschetta - ‬2 min walk

About this property

Hotel Cappello D'Oro, BW Signature Collection

Upscale family-friendly hotel located in Citta Bassa
Consider a stay at Hotel Cappello D'Oro, BW Signature Collection and take advantage of a terrace, dry cleaning/laundry services, and car rentals on site. Treat yourself to some rest and relaxation at Cappello d'Oro, the onsite spa. Be sure to enjoy a meal at Bistrot Del Moro, the on-site bistro. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a porter/bellhop, and laundry services
  • Multilingual staff, a front-desk safe, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 84 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other amenities include:
  • Changing tables, highchairs, and baby baths
  • Hypo-allergenic bedding and cribs/infant beds (surcharge)
  • Bathrooms with bidets and tubs or showers
  • LCD TVs with premium channels
  • Children's books, art supplies, and electric kettles

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 5.00-15.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bistrot Del Moro

Things to do

  • Fitness center
  • Full-service spa

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Cribs/infant beds (surcharge)
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (431 square feet)
  • Meeting room

Outdoors

  • Terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests requiring an invoice must state this at the time of reservation and provide all the necessary details.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5.00 to 15.00 per person
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per stay
  • Spa fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT016024A12V4DQJPJ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Cappello D'Oro Bergamo
Best Western Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Bergamo
BEST WESTERN PREMIER Cappello D'Oro Hotel
BEST WESTERN PREMIER Cappello D'Oro Hotel Bergamo
Cappello D'Oro
Cappello D'Oro BEST WESTERN
Best Western Cappello D'Oro
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Best Western Hotel Bergamo
Best Western Premier Cappello D'Oro

Frequently asked questions

Is Hotel Cappello D'Oro, BW Signature Collection pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Cappello D'Oro, BW Signature Collection?

As of 22 Safar 2025, prices found for a 1-night stay for 2 adults at Hotel Cappello D'Oro, BW Signature Collection on 23 Safar 2025 start from $114.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Cappello D'Oro, BW Signature Collection?

Self parking is available for EUR 22 per day.

What time is check-in at Hotel Cappello D'Oro, BW Signature Collection?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Cappello D'Oro, BW Signature Collection?

Check-out is at noon.

Where is Hotel Cappello D'Oro, BW Signature Collection located?

Located in the heart of Bergamo, this family-friendly hotel is steps from Largo Porta Nuova, Cantoniera della Presolana, and Piazza Matteotti. Via XX Settembre and Teatro Donizetti are also within 5 minutes. Bergamo Station is 7 minutes by foot and Bergamo Alta Funicular is 12 minutes.

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Hotel Cappello D'Oro, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 383 out of 747 reviews
Rating 8 - Good. 284 out of 747 reviews
Rating 6 - Okay. 55 out of 747 reviews
Rating 4 - Poor. 18 out of 747 reviews
Rating 2 - Terrible. 7 out of 747 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. The staff were very approachable and helpful. Amenities and transport close by. Excellent to explore the city and wider area
Stayed 7 nights in Feb 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time!
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in good location
Excellent hotel and location. Well worth its 4 stars. Rooms luxurious and breakfast was delicious. Thank you so much.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Slightly old rooms but very clean and perfect in every other way for my one night stay in Bergamo.
Stayed 1 night in Oct 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Days in Bergamo
Service was excelĺent.Hotel is in great location to get to all sites.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept and perfectly located hotel
Well kept and perfectly located hotel at the end of the man shopping street with short way to the city's main square.
Stayed 1 night in Jul 2024

8/10 Good

Arvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the town center
A pretty clean and pleasant hotel right in the middle of things. Beds were quite firm (which I like) and staff were very friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean, the staff were polite and helpful. Happy for me to leave my bag while i explored the town. Breakfast was nice. No complaints at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
First time visit to Bergamo
This hotel is located at 10min walk from the train station. Just across the road is a bus to go up to la citta’ alta. Staff, ALL very friendly and helpful…
Stayed 5 nights in Oct 2024

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Bergamo
Excellent location near central station and excellent breakfast. Excellent service as well. Thanks a lot!!
Stayed 2 nights in Jun 2024

6/10 Okay

Lincoln

Liked: Cleanliness, staff & service
Location is superb for this hotel - can walk to just about everything. Staff are very friendly and helpful and the buffet breakfast is wonderful. The “gym” is laughable, carpets are worn and much of the trim needs painting. Bottom line good value for the price but if you’re used to top notch hotels this isn’t the one - it’s a typical older European hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
A very clean, nice quality hotel in a great location. Lots of Italian character, but everything worked very well. Breakfast was a bargain. The staff were really helpful, in fact they all were very helpful and were always very polite and welcoming.
Stayed 2 nights in Sep 2024

10/10 Excellent

Noor

Liked: Cleanliness, amenities, property conditions & facilities
great location near the train station and walking distance to the funicular. good breakfast too.
Stayed 1 night in Sep 2023

8/10 Good

Hallgeir

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Nice hotel with good location near the city center
Stayed 1 night in Jul 2023

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect close to train station, walkable to the lower city centre or transportation to higher city Staff is very helpful and pleasant, room was very clean and breakfast was good with a good variety.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great! Lovely staffs, although coffee at reception was extra
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Great place - perfect location!
Stayed 1 night in Dec 2023

10/10 Excellent

Zygmunt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Nice hotel. Friendly staff.
Stayed 1 night in Jul 2022

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Overnight Stay - ticked all the boxes
Quick overnight stay prior to an early flight. No breakfast required, concierge spoke fluent English and was able to advise on tourist trips and local restaurants. Hotel was clean and central, close to the train station and bus routes. Room was comfy and clean.
Stayed 1 night in Mar 2024

6/10 Okay

Elina

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was poor condition of the room plus 4 mosquitos was flying inside the room, front desk was very friendly, but they charged 7 euro taxes. It says in booking that all taxes and fees included.
Stayed 1 night in Oct 2024

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel well kept and with efficient staff. The breakfast was simple but sufficient and fresh. The parking was one building away, easy to use.
Stayed 1 night in Apr 2023

10/10 Excellent

Roland

Very friendly and helpful staff. I messed up my in room vault combination (of course right before departure, with passports etc in) and they went to great lengths to get somebody to open it quickly
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We both commented on how well maintained and clean the hotel was. It was central and easy to get to from the airport and back, and a good base for both Citte Alta and Basa. When we return to Bergamo, we will likely use this hotel again
Stayed 3 nights in Sep 2023

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very practical
The room is made for travelers: lots of countertops, comfortable chair, good use of space. It was quiet despite being on a Main Street. Excellent location! 10 min walk to funicular to upper town. Garage two doors from hotel. Friendly reception. Large, varied breakfast buffet
Stayed 2 nights in May 2024