10/10 Excellent
Chandana, Ireland
3 January 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely oasis close to Bengaluru airport
Our flights from Delhi to the Maldives were such that we had to stay overnight in Bengaluru so this place fitted the bill since it's only 10-15 minutes away from the airport and we didn't have to contend with the infamous traffic jams of the city. But location apart, it was a quite spectacular stay. It was great to be glamping in seriously comfortable and beautiful tents in a setting that was sustainably designed and truly evocative of the old 'Garden City' of Bangalore. The hotel makes it a point to ensure reasonable labour conditions for all the staff and we could experience the difference this makes in terms of genuinely enthusiastic and pleasant service. The hospitality industry is notoriously exploitative, and more hotels should realise how positively guest experience is affected if they were to treat their staff right. At Olde Bangalore, staff are not strung along on temporary contracts and they recruit disabled persons for gardening jobs. It is obvious that the staff take pleasure in their work, and this immediately makes guests feel welcome and wanted.