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Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand

5.0 star property
Luxury Bengaluru hotel connected to a shopping center, steps from Gopalan Signature Mall

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Photo gallery for Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand

Exterior
Interior detail
Superior Suite, 1 Bedroom, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Located near Gopalan Signature Mall, Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand offers a luxurious retreat with an art gallery, on-site shopping mall, and coffee shop. Treat yourself to a rejuvenating massage or indulge in local and international cuisine at La Utsav restaurant. With high-speed WiFi, sun loungers by the outdoor pool, helpful staff have left guests feeling pampered.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Breakfast available
  • Parking available
  • Housekeeping
  • Air conditioning
The current price is SAR 419
SAR 495 total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
LED TV
Pillowtop bed
Premium bedding
Bathrobes
Hair dryer
Eco-friendly toiletries
  • Sleeps 6
  • 2 King Beds

View all photos for Executive Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Premium bedding
Pillowtop bed
Day bed
Bathrobes
Hydromassage showerhead
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Executive King Room

Highlights

Soundproofed
Air conditioning
LED TV
Premium bedding
Pillowtop bed
Day bed
Bathrobes
Hydromassage showerhead
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Premium bedding
Pillowtop bed
Day bed
Bathrobes
Hydromassage showerhead
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 Bedroom, Balcony

Superior Suite, 1 Bedroom, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
LED TV
Premium bedding
Day bed
Separate bedroom
Pillowtop bed
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe King Room

Highlights

Soundproofed
Air conditioning
LED TV
Premium bedding
Pillowtop bed
Day bed
Bathrobes
Hydromassage showerhead
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Welcomhotel by ITC Hotels, Richmond Road, Bengaluru

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, (309)
The price is SAR 336
SAR 396 total
includes taxes & fees
2 Mar - 3 Mar
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About the neighborhood

Map
Opposite RMZ Infinity Techpark, Swamy Vivekananda Road, Bengaluru, Karnataka, 560093

What's nearby

  • Gopalan Signature Mall - 1 min walk
  • Baghmane Tech Park - 5 min drive
  • M.G. Road - 7 min drive
  • Manyata Tech Park - 12 min drive
  • Ecospace Business Park - 15 min drive

Getting around

  • Baiyyappanahalli Auxiliary Bypass Cabin Station - 9 min walk
  • Benniganahalli Station - 14 min walk
  • Kempegowda Intl. Airport (BLR) - 61 min drive

Restaurants

  • ‪The Bay @ Rmz Infinity - ‬7 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mr Idli - ‬1 min walk
  • ‪3 Monkeys BrewPub - ‬1 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand

Luxury eco-certified hotel near Baghmane Tech Park
Located close to Gopalan Signature Mall, Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand provides an art gallery on site, a shopping mall on site, and a coffee shop/cafe. Treat yourself to a massage at Tattva Spa, the onsite spa. The on-site local and international cuisine restaurant, La Utsav, offers breakfast, lunch, dinner, and kids' meals. In addition to a hair salon and an arcade/game room, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, multilingual staff, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 212 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 49-inch LED TVs with premium channels
  • Free tea bags/instant coffee, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: INR 800 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • La Utsav
  • 1026 AD

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (3400 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Pool sun loungers
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 54
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1680 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately INR 800 per person
  • Airport shuttle fee: INR 3500 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1680 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply

Property is also known as

Grand Mercure Bengaluru Gopalan
Grand Mercure Bengaluru at Gopalan Mall
Grand Mercure Bengaluru at Gopalan Mall Hotel
Grand Mercure Bengaluru at Gopalan Mall (Opening January 2020)

Frequently asked questions

Does Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand?

Self parking and valet parking are free at this property.

What time is check-in at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3500 per room applies.

Where is Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand located?

Located in the heart of Bengaluru, this luxury hotel is steps from Gopalan Signature Mall and 1.8 mi (2.9 km) from Baghmane Tech Park. M.G. Road and Manyata Tech Park are also within 9 mi (15 km). Baiyyappanahalli Auxiliary Bypass Cabin Station is 9 minutes by foot and Benniganahalli Station is 14 minutes.

Grand Mercure Bengaluru at Gopalan Mall- An Accor Hotels Brand Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 66 reviews
Rating 8 - Good. 12 out of 66 reviews
Rating 6 - Okay. 5 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Velangi

Stayed 2 nights in Jan 2025

6/10 Okay

Mohamed

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
During a recent stay at the Grand Mercure Bengaluru, I found the hotel itself to be quite satisfactory. The accommodations were modern, clean, and comfortable, ensuring a restful stay. The housekeeping staff deserve commendation for maintaining impeccable standards of cleanliness. The service throughout the hotel was commendable. The staff were consistently friendly and helpful, readily addressing any requests. Room service was prompt and the food was enjoyable. The lunch buffet at the restaurant was a highlight, offering a satisfying variety of dishes. While the hotel is attached to Gopalan Mall, I found the mall itself to be rather underwhelming. The selection of shops was limited and the overall size was smaller than expected. This wasn't a major issue, but it's worth noting for those who might be expecting a larger shopping experience. However, a significant error on my final invoice detracted from the overall experience. An extra zero had been mistakenly added to the total, resulting in a grossly inflated amount. While the issue was rectified, it caused unnecessary inconvenience and raised concerns about the hotel's billing procedures. Despite this unfortunate incident and the somewhat disappointing mall, I would still recommend the Grand Mercure Bengaluru for the quality of the hotel itself. The comfortable accommodations, excellent service, and the enjoyable lunch buffet make it a desirable choice. However, guests are advised to carefully review their invoices.
Stayed 4 nights in Nov 2024

10/10 Excellent

Deepak Kumar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great in this hotel. Good amenities, had good food and drink options. Neat and clean facility, good service, ambience was wonderful. The only problem faced is with the heavy traffic at that junction to move in and out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tirumal

Stayed 1 night in Jul 2024

4/10 Poor

Rajesh, Thrvanmiyur/Chennai

Disliked: Staff & service, property conditions & facilities
Just ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Venkata Naga Suresh

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very prime and next to a shopping mall. Easy access to transportation
Stayed 2 nights in Jul 2024

10/10 Excellent

SENTHIL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, very clean and friendly staff. Easy check-in and check-out process. Staffs were very attentive.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

KRISHNA C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Nisheeth, Cupertino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely helpful staff… but not trained enough to pay attention to detail.
Stayed 7 nights in Jul 2024

10/10 Excellent

SENTHIL

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness and quick response to service calls
Stayed 2 nights in Jul 2024

10/10 Excellent

Riyaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean big rooms
We had a great stay here and the rooms are bigger. Breakfast is really good and is very close to smvt railway station.
Stayed 1 night in Jun 2024

6/10 Okay

Suresh Kumar

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

SIDDEQUE PALAMPADIYAN, JEDDAH

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 2 nights in May 2024

10/10 Excellent

Ramkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

swaroop

Stayed 4 nights in May 2024

10/10 Excellent

Debi prasad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent property in bangalore . next to gopalan mall . Staff , food , cleanliness was all awesome
Stayed 1 night in Apr 2024

10/10 Excellent

Larisa

Stayed 10 nights in Apr 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Traveled with family
Liked: Staff & service, property conditions & facilities
We really liked the location of this hotel - we stayed for 2 nights before flying internationally. With a pool & location next to the shopping centre, we found there was more to do than some of the hotels closer to the airport. The drive & transport cost were fine. Hotel was very clean, staff very accomodating and we highly recommend including breakfast in your stay, it was very good with Indian breakfast options & plenty for international travellers also.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and accommodating. Cleaning and dining room staff were especially kind. Rooms are spacious. Connected to a mall, so that's convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Very comfortable and a nice location
Stayed 1 night in Jan 2024

10/10 Excellent

Sujan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay