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Sul America Palace Hotel

3.0 star property
Hotel with free breakfast, a short walk to Afonso Pena Avenue

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Photo gallery for Sul America Palace Hotel

Lobby
Reception
Room (Quintuplo) | Minibar, free WiFi
Front of property
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant
The current price is SAR 109
SAR 115 total
includes taxes & fees
8 May - 9 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Single Room | Minibar, free WiFi

Single Room

Highlights

TV
Renovated in 2015
Ceiling fan
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Minibar, free WiFi

Twin Room

Highlights

TV
Renovated in 2015
Ceiling fan
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Minibar, free WiFi

Double Room

Highlights

TV
Renovated in 2015
Ceiling fan
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, free WiFi

Triple Room

Highlights

TV
Renovated in 2015
Ceiling fan
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, free WiFi

Quadruple Room

Highlights

TV
Renovated in 2015
Ceiling fan
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room (Quintuplo)

Room (Quintuplo) | Minibar, free WiFi

Room (Quintuplo)

Highlights

TV
Renovated in 2015
Ceiling fan
Minibar
Cable channels
Daily housekeeping
  • 24 sq m
  • Sleeps 5
  • 5 Twin Beds

About the neighborhood

Map
Av. Amazonas, 50, Centro, Belo Horizonte, MG, 30180-001

What's nearby

  • Station Square - 3 min walk - 0.3 km
  • Seventh of September Square - 5 min walk - 0.4 km
  • Central Market - 16 min walk - 1.4 km
  • Raul Soares Square - 17 min walk - 1.4 km
  • Liberty Square - 3 min drive - 2.0 km

Getting around

  • Central Station - 3 min walk
  • General Carneiro Station - 14 min drive
  • Belo Horizonte (PLU) - 18 min drive

Restaurants

  • ‪Bagueteria Francesa - ‬2 min walk
  • ‪Restaurante Tropeiro - ‬2 min walk
  • ‪Apetite - ‬1 min walk
  • ‪Restaurante e Lanchonete Mineirinho - ‬2 min walk
  • ‪Subway - ‬1 min walk

About this property

Sul America Palace Hotel

Hotel near Afonso Pena Avenue
Take advantage of a free breakfast buffet, laundry facilities, and a restaurant at Sul America Palace Hotel. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A 24-hour front desk, free newspapers, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 92 rooms have comforts such as free WiFi and minibars. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • TVs with cable channels
  • Ceiling fans, daily housekeeping, and phones

Languages

Portuguese

Similar properties

Exterior

Hotel Metropole

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
7.4 out of 10, Good, 565 reviews
The price is SAR 112
SAR 118 total
includes taxes & fees
21 May - 22 May
Hotel Metropole

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (BRL 20 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Renovated entire property - 2015

Room amenities

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Ceiling fan
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: BRL 20.00 per night (1312 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Sul America Palace Hotel Belo Horizonte
Sul America Palace Hotel
Sul America Palace Belo Horizonte
Sul America Palace
Sul America Palace Hotel Belo Horizonte, Brazil
Sul America Palace Hotel Hotel
Sul America Palace Hotel Belo Horizonte
Sul America Palace Hotel Hotel Belo Horizonte

Frequently asked questions

Is Sul America Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Sul America Palace Hotel?

Check-in begins at 2 PM.

What time is check-out at Sul America Palace Hotel?

Check-out is at 11 AM.

Where is Sul America Palace Hotel located?

Located in Belo Horizonte Centro, this hotel is within a 5-minute walk of Federal University of Minas Gerais Cultural Center and Afonso Pena Avenue. Station Square and Museum of Arts and Craft are also within 5 minutes. Central Station is only a 3-minute walk and Lagoinha Station is 17 minutes.

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Sul America Palace Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 284 out of 696 reviews
Rating 8 - Good. 226 out of 696 reviews
Rating 6 - Okay. 106 out of 696 reviews
Rating 4 - Poor. 36 out of 696 reviews
Rating 2 - Terrible. 44 out of 696 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

As always, staff is friendly, facilities are clean.
Stayed 1 night in Dec 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel and breakfast are excellent, the place ist very central. Building and equipment are a bit old and it's quite loud. But good value for money!
Stayed 1 night in Apr 2025

10/10 Excellent

Gina Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito barulho, muitos bares com música alta na proximidade.
Stayed 6 nights in Apr 2025

8/10 Good

Rozely

Liked: Cleanliness, staff & service, property conditions & facilities
Eu não gostei da cama de solteiro.Colchão mole. Estou acostumada dormi em cama de casal.
Stayed 3 nights in Feb 2025

8/10 Good

Sander

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sebastina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom e limpo
Stayed 2 nights in Feb 2025

8/10 Good

Verônica Amaral Santos

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Excelente! Unica coisa que deixou a desejar foi o serviço de quarto.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

2/10 Terrible

Milene

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Reclamação sobre o atendimento do recepcionista.

Venho por meio desta expressar minha insatisfação com o atendimento recebido pelo funcionário Leonardo, durante minha estadia no Sul América Pallace Hotel, realizada entre os dias 31/01 a 02/02. Infelizmente, a experiência foi prejudicada pelo comportamento inadequado de um dos recepcionistas, o que acabou comprometendo toda a viagem. Desde o momento do check-in, percebi uma atitude rude e pouco acolhedora por parte do colaborador em questão. Em diversas interações, fui tratada com desdém e impaciência, mesmo quando minhas solicitações eram simples e feitas de forma educada. Além disso, em vez de buscar soluções para minhas dúvidas e necessidades, o recepcionista demonstrou uma postura defensiva e hostil, o que tornou cada contato desconfortável e desgastante. A hospitalidade é um dos pilares fundamentais da hotelaria, e eu esperava ser tratada com respeito e cordialidade, algo que claramente não aconteceu nesta ocasião. Uma viagem que deveria ser um momento agradável acabou sendo marcada por constrangimento e frustração. Espero que essa situação seja tratada com a devida seriedade e que medidas sejam tomadas para evitar que outros hóspedes passem por uma experiência semelhante. Aguardo um retorno e, se possível, uma compensação por todo o transtorno causado. Atenciosamente, Milene
Stayed 2 nights in Jan 2025

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo!

é um hotel antigo porém tudo bem arrumado, super limpo, os funcionários muito simpáticos e atenciosos.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Anderson

Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem centralizado ! Não ouvimos barulho durante a noite mesmo sendo uma quinta feira, o quarto e banheiro estavam limpissímos ! A Educação e carisma de todos os recepcionistas foi incrível!
Stayed 1 night in Jan 2025

6/10 Okay

Larissa

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

6/10 Okay

diego

Bom custo benefício !!! O hotel encontra-se no centro , e com muitos bares próximos
Stayed 1 night in Jan 2025

8/10 Good

Aldenira

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Mateus Neri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

10/10 Excellent

Valdecir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Equipe de Parabéns pela prestação cadê serviço.

Stayed 2 nights in Jan 2025

2/10 Terrible

Fábio

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Vanuza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa estadia, bom custo benefício

A estadia foi boa. Recepção rápida, café da manhã excelente. O salão do café da manhã é fantástico.
Stayed 2 nights in Jan 2025

6/10 Okay

Icaro

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Victor

Liked: Cleanliness, staff & service, room comfort
Localização boa para o que queríamos. na frente do hotel tem muitos bares e eles ficam ate de madrugada no barulho... ruim mesmo é estacionamento.
Stayed 1 night in Jan 2025