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Mercure Belgrade Excelsior

3.5 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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Photo gallery for Mercure Belgrade Excelsior

In-room safe, desk, laptop workspace, soundproofing
Exterior
Exterior
Privilege, Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, soundproofing
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet friendly
  • Housekeeping
The current price is SAR 356
SAR 402 total
includes taxes & fees
29 Mar - 30 Mar

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, laptop workspace, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | In-room safe, desk, laptop workspace, soundproofing

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, soundproofing

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, soundproofing

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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9.0 out of 10, Wonderful, (310)
The price is SAR 382
SAR 432 total
includes taxes & fees
11 Mar - 12 Mar
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About the neighborhood

Map
Kneza Miloša 5, Belgrade, 11000

What's nearby

  • Nikola Tesla Museum - 9 min walk - 0.8 km
  • Knez Mihailova Street - 10 min walk - 0.9 km
  • Republic Square - 12 min walk - 1.1 km
  • Slavija Square - 14 min walk - 1.2 km
  • Church of Saint Sava - 19 min walk - 1.7 km

Getting around

  • Belgrade Dunav Station - 7 min drive
  • Nikola Tesla Airport (BEG) - 21 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪St Mark's Place - ‬3 min walk
  • ‪Jazzayoga - ‬5 min walk
  • ‪The Three Carrots - ‬4 min walk
  • ‪Drunken Ducks - ‬6 min walk

About this property

Mercure Belgrade Excelsior

Eco-certified hotel near Knez Mihailova Street
At Mercure Belgrade Excelsior, you can look forward to a terrace, a garden, and a library. The on-site international cuisine restaurant, Ivo, offers brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a computer station
  • Smoke-free premises, multilingual staff, and luggage storage
  • A 24-hour front desk, a TV in the lobby, and free newspapers
Room features
All 73 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Designer toiletries and hair dryers
  • Wardrobes/closets, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bosnian, Croatian, English, French, German, Macedonian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: RSD 1300 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Ivo
  • Ivo

Family friendly

  • Children's toys
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of RSD 3000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for RSD 2500.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: RSD 160.00 per person, per night for adults; RSD 80.00 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately RSD 1300 per person
  • Airport shuttle fee: RSD 5300.00 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: RSD 3000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: RSD 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Belgrade Excelsior Opening September 2017 Hotel
Mercure Excelsior Opening September 2017 Hotel
Mercure Belgrade Excelsior Opening September 2017
Mercure Excelsior Opening September 2017
Mercure Belgrade Excelsior Hotel
Mercure Excelsior Hotel
Mercure Excelsior
Mercure Belgrade Excelsior (Opening September 2017)
Mercure Belgrade Excelsior Hotel
Mercure Belgrade Excelsior Belgrade
Mercure Belgrade Excelsior Hotel Belgrade

Frequently asked questions

Is Mercure Belgrade Excelsior pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of RSD 3000 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Belgrade Excelsior?

Mercure Belgrade Excelsior doesn't offer parking.

What time is check-in at Mercure Belgrade Excelsior?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Belgrade Excelsior?

Check-out is at noon. Late check-out is available for a fee.

Does Mercure Belgrade Excelsior provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RSD 5300.00 per vehicle applies.

Where is Mercure Belgrade Excelsior located?

Located in Vracar, this eco-certified hotel is within a 10-minute walk of Embassy of Turkey and Knez Mihailova Street. Embassy of the Czech Republic and Embassy of Brazil are just steps away. Belgrade Dunav Station is 28 minutes by foot.

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Mercure Belgrade Excelsior Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 126 out of 210 reviews
Rating 8 - Good. 59 out of 210 reviews
Rating 6 - Okay. 17 out of 210 reviews
Rating 4 - Poor. 6 out of 210 reviews
Rating 2 - Terrible. 2 out of 210 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

FABRICIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: location, friendly staff, extra bed for kid, good breakfast Con: difficult to find a parking lot
Stayed 1 night in Nov 2024

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities
amazing location
Stayed 1 night in Aug 2024

10/10 Excellent

Rosze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing and the staff is second to none. Alexandra, Jovana, Yalena and Alexander really made my two week stay absolutely exceptional. It was my second time here and will be sure to book again! Btw, great food and breakfast deals too! Keep up the great work !
Stayed 12 nights in Nov 2024

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly
Stayed 2 nights in May 2024

8/10 Good

Virginia

Good hotel in city center. Will stay again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Basak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnels are very kind and helpful. The location is perfect. Rooms are clean and comfortable. I recommend this hotel
Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 3 nights with family and everything was very good. The reception staff were all very helpful, the breakfast buffet was delicious, and location was pretty walkable with bus stops also close by.
Stayed 3 nights in Jul 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Good view, walkable staff friendly
Stayed 1 night in Aug 2023

10/10 Excellent

Cemre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Big and clean rooms, kind staff, great breakfast. The location is great, you can visit all historical locations by walk.
Stayed 3 nights in Dec 2022

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the hotel. We had an issue when we arrived but it was fastly solved by Aleksander. He was super profesional and we are very grateful with him. We had a great rest and the location was very convient. Just few minutes from the more interesting spots of the city. I can only recommend it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lee Craig William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! The staff are the most friendly and helpful I've ever had the pleasure of meeting, they were extremely helpful and they also prepared a birthday cake for one of my party. If i ever return to Belgrade i will definitely stay at this hotel again. Location wise it was perfect, right next to Serbian Parliament.
Stayed 3 nights in Sep 2023

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, good amenities, good breakfast. The bed and the pillows were ideal, I just loved the matrass. The hotel has an ideal location and despite being next to a main avenue, soundproof windows work! Reception staff was amazing: very friendly, kind and helpful!
Stayed 3 nights in Aug 2022

10/10 Excellent

Rosze

Liked: Cleanliness, staff & service
This property had everything I needed. The Front desk was extremely hospitable, the breakfast team were super helpful and the security was second to none. Alex always made sure my room was nice and neat when I came in from work! :) I would absolutely recommend and stay again
Stayed 18 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
3 day tour
Good location. The staff were friendly and helpful. The rooms though are average. Paper thin walls means you can hear every word for people next to you. The pillows were also lumpy. Requested and iron which was broken and had split cable making it dangerous.
Stayed 3 nights in Sep 2023

6/10 Okay

Paul

good location, but Noisy and quality underwhelming
1) NOISY - Although I had a nice room, there was no fan or AC working in the hotel (something about the city does not allow them to turn on until April) so that required that I keep my window at night open so as not to suffocate. Unfortunately, VERY LOUD street. 2) Breakfast is thoroughly uninspired and meager and 3) lack of bottled water avail in the evenings and the mini-bar came with just two cans of soda and a tiny bottle of water that was never replaced.
Stayed 3 nights in Apr 2023

10/10 Excellent

Oskar

Stayed 3 nights in Jan 2025

10/10 Excellent

Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Nico

Liked: Staff & service
Zakelijk bezoek aan Belgrado
Outdated hotel Klein bureau met vervelende laden Bed met plastic lag wat sweltering is Onhandige douche omdat het veel te smal was ivm een koof om een leiding of zo 1 lift die langzaam was Geen armleuningen bij de trap na de 1ste verdieping gevaarlijk Goed ontbijt en bar overigens Wel lekker centraal
Stayed 2 nights in Oct 2024

8/10 Good

CELALETTIN CENK

Liked: Cleanliness, staff & service, room comfort
çok iyi
Konumu çok iyi, personel güler yüzlü ve ilgili, odalar rahat.. Tekrar gelirsem yine burada kalırım.
Stayed 2 nights in Oct 2024

6/10 Okay

Silke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gye S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Stayed 1 night in Aug 2024

10/10 Excellent

REMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation idéale pour visiter Belgrade
Excellente situation chambres propres et confortables equipe de réception tres avenante et sympathique. Excellente adresse à recommander sans hésiter.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale Lage, ruhiges, nicht zu kleines und gut klimatisiertes Einzelzimmer, gutes Frühstück und sehr freundliches und hilfreiches Personal. War dort gerne Gast.
Stayed 4 nights in Jul 2024