This hotel was not at all what I had expected; it was very different from what I saw in the pictures. For one, the entrance was in a dark, back alley and there was junk piled up in front of the hotel. My room was dirty (e.g. giant wad of hair in the bathroom, dirty plate and cups), and in need of maintenance (e.g. 12-in hole in the ceiling, 36-in by 12-in water damage spot on the ceiling, about six holes in the shower, 6-in by 3-in of plaster peeled off wall). Additionally, the room had no security and little privacy (i.e. glass wall covered by an ill-fitting curtain, unable to fully lock the door from inside) and the area just outside my room was being used for storage. I spent only 2-3 hours at the hotel, because Immediately upon arrival, I called hotels.com for a refund and to find me a new hotel. When I was leaving, the hotel informed me that they would not refund me for two nights, because that was their policy. Due to the shabby state of the hotel, however, I received a full refund from hotels.com. The location was excellent, but I do not recommend staying at this hotel.