Friendly staff, check in was quick and easy. Wi-Fi did not really work too well, no signal in my room, and not great in the lobby area, but there is a desktop pc near the reception which is free to use. I received two phone calls while using this computer and the staff came to find me and were very professional. One young man showed me to my room as it was clear I hadn't understood the receptionist's instructions of which was to go. They struggled with English but we got by with a mixture of my very basic Chinese, hand gestures and photos etc. When I asked about getting to the zoo, they advised me which bus I should take and where to catch it (lots of different buses pass by the stops just outside the hotel). Taxi driver struggled to find this hotel, but I don't know why as it was near a main road with other hotels and seemed quite popular. Room was large enough and shower had good pressure hot water and the usual slippers, toothbrush and comb were provided along with hair and body gel in the shower. Check out was a little slow in the morning, but that is a minor point.