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"The property is located on the outskirts of town so there's little audible traffic noise. The hotel is quaint and typically German in style. The only reason I didn't give it an excellent rating was that it lacks a lift to the 1st floor which may be an issue for guests with various mobility problems. "

"Really lovely new hotel. Helpful staff, very new and clean rooms. Great food options - it’s essentially a very shiny motorway rest stop. I’d go there again."

"Really enjoyed our stay here travelling back from Norway. We are a family of 4. Lovely to see a bit of rural Germany. Dinner, breakfast and customer service all very good. Dinner service ends at 8.30 (which was no problem for us at all), but worth being aware of if you are wanting food (which I would definitely recommend)."

"No staff at reception. Guests were checking themselves in. A text in German with my room number. Got that sorted. Decided to stay another night. None answered the phone so rebooked thru Expedia. Four texts in German so I asked for a translation but got no reply. Nice place but seems disorganized."

"The service was exceptional as they waited for us to arrive, which was around 3:00 in the morning."

"This has been a "Go to" property for us. It is great value for the money. It is getting a bit "Tired". The staff is always great. Restaurant and shopping are near by. You can easily walk to the train station and ride into Hamburg on the Metronom train. "

"Lovely friendly helpful staff on reception and in the restaurant. Very clean room and restaurant, with comfortable beds. Food in the restaurant, at dinner and breakfast was delicious. We highly recommend this hotel to others. "

"With no advance warning, we were told our rooms had water damage, so we were moved to another hotel SoltauerHof which was cold, pretty empty and our rooms had work n and scaffolding outside General disrepair and facilities closed Few staff No offer of discount "

"Our was unremarkable in a neutral way. Check-in was swift, beds were comfortable and the breakfast good. The one thing that could be improved is that although we had booked well in advance, the room was unheated when arrived and it took about 45 min to reach somewhat comfortable temperature. Also note that there is no lift and 2 flight of stairs to climb to some rooms."