6/10 Okay
Colin
20 August 2017
Disliked: Cleanliness, staff & service, property conditions & facilities
Lovely break, that could have been slightly better
Generally a nice stay in a lovely area. Unfortunately, the resort feels a little tired, and under-maintained. Pool area was nice (if chilly), well located, mostly helpful staff (although when we asked for certain things to be fixed, they were not done in a hurry). Language was a slight barrier, but most of the staff tried their best. Batz-sur-Mer and surrounding area is really lovely.
Particular things that we had trouble with were:
Bathrooms were tired, and needed a jolly good bleaching - or more realistically maintenance.
The accommodation was generally damp.
Dishwasher, kettle & some of the supplied saucepans were faulty on arrival
The communal laundry didn't work when we tried to use it the first time.
It seems that almost all of the other guests were on an all inclusive deal, and probably weren't as concerned about the cooking facilities as we were for this reason. They all had a restaurant to go to.
We addressed these issues with the venue, and they made what steps they could reasonably do to resolve them. It's well located. Batz-sur-Mer is a charming village (particularly fab boulangerie & creperie), and Le Croisic (Ocearium & Port), Le Pouliguen (awesome beach and promenade) & La Baule (lovely beach and restaurants) are all lovely.
Colin
Stayed 7 nights in Aug 2017