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The Sanctuary Villa Battambang

4.0 star property
Escape to this serene oasis where sun-kissed days blend seamlessly into warm evenings by the pool.

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Photo gallery for The Sanctuary Villa Battambang

Terrace/patio
Lobby
Exterior
Premium bedding, Select Comfort beds, minibar, in-room safe
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room - Free Pickup

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double Room - Free Pickup

Highlights

Balcony or patio
Soundproofed
Individually decorated
Private hot tub
Air conditioning
HDTV
2 bedrooms
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Two Bedrooms

Family Room with Two Bedrooms | Premium bedding, Select Comfort beds, minibar, in-room safe

Family Room with Two Bedrooms

Highlights

Balcony or patio
Soundproofed
Private hot tub
Air conditioning
Free cribs/infant beds
HDTV
Premium bedding
Select Comfort bed
  • 72 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Twin Room - Free Pickup

Deluxe Twin Room - Free Pickup | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Twin Room - Free Pickup

Highlights

Balcony or patio
Soundproofed
Private hot tub
Air conditioning
HDTV
2 bedrooms
Premium bedding
Select Comfort bed
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Room - Free Pickup

Superior King Room - Free Pickup | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior King Room - Free Pickup

Highlights

Soundproofed
Private hot tub
Air conditioning
HDTV
Select Comfort bed
Premium bedding
Blackout drapes/curtains
Separate bathtub and shower
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Tea Cham Rath Street, Phum Chrey Kong, 250m from Battambang Boat Pier, Battambang, Battambang

What's nearby

  • Psar Nat - 14 min walk
  • Union Commercial Bank - 14 min walk
  • Boeung Chhouk Market - 15 min walk
  • Battambang Museum - 3 min drive
  • Riverside Nights Market - 5 min drive

Restaurants

  • ‪Vegetarian Food Restaurant - ‬12 min walk
  • ‪Bai Raveng Noodles - ‬3 min drive
  • ‪White Rose - ‬20 min walk
  • ‪Hoc Cafe - ‬18 min walk
  • ‪The Lonely Tree Café - ‬3 min drive

About this property

The Sanctuary Villa Battambang

Upscale family-friendly hotel near Canadia Bank
Located close to Boeung Chhouk Market and Union Commercial Bank, The Sanctuary Villa Battambang provides a poolside bar, a free daily manager's reception, and a terrace. Treat yourself to a massage or other spa services. The on-site restaurant, Oh Yeah, offers breakfast, lunch, dinner, and garden views. Free in-room wired internet is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • A free area shuttle, free bicycle rentals, and express check-out
  • Express check-in, babysitting (surcharge), and luggage storage
Room features
All guestrooms at The Sanctuary Villa Battambang include comforts such as private hot tubs and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Select Comfort beds and cribs/infant beds (surcharge)
  • Bathrooms with rainfall showers and deep soaking tubs
  • 24-inch HDTVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Oh Yeah

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Couples treatment room(s)
  • Massages

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 24-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Private hot tub
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 20 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 20 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 25.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Sanctuary Villa Battambang
Sanctuary Villa Hotel
Sanctuary Villa Hotel Battambang
The Sanctuary Villa Hotel Battambang
Sanctuary Villa AIC Hotel
Sanctuary Villa Battambang AIC
Sanctuary Villa Battambang Hotel
The Sanctuary Villa Battambang by AIC
The Sanctuary Villa
The Sanctuary Villa Battambang Hotel
The Sanctuary Villa Battambang Battambang
The Sanctuary Villa Battambang Hotel Battambang

Frequently asked questions

Does The Sanctuary Villa Battambang have a pool?

Yes, this property has an outdoor pool.

Is The Sanctuary Villa Battambang pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sanctuary Villa Battambang?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at The Sanctuary Villa Battambang?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at The Sanctuary Villa Battambang?

Check-out is at noon. Late check-out is available for USD 20 (subject to availability).

Does The Sanctuary Villa Battambang provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Sanctuary Villa Battambang located?

This family-friendly Battambang hotel is located on the riverwalk, within a 15-minute walk of Canadia Bank, Psar Nat, and Union Commercial Bank. Boeung Chhouk Market and Colonial-Era Architecture are also within 1 mi (2 km).

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The Sanctuary Villa Battambang Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 70 reviews
Rating 8 - Good. 30 out of 70 reviews
Rating 6 - Okay. 6 out of 70 reviews
Rating 4 - Poor. 8 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Linda

Liked: Staff & service
Disliked: Room comfort
Hard bed
An ordinary hotel in Battambang- very hard uncomfortable bed, room didn’t overlook a pool- shower room had water, we didn’t get any hot water, curtains were ineffective. Interesting lock (padlock) for the room, We ordered some room service- this was ok. Seemed a nice family running the place but it’s more of a guest house feel.
Interesting padlock to close the room
Stayed 1 night in Oct 2022

10/10 Excellent

frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable!
Un petit bijou cet hôtel! D'une beauté!
Stayed 1 night in Dec 2020

8/10 Good

MASAYUKI

Stayed 7 nights in Aug 2020

8/10 Good

Scott

Liked: Amenities, property conditions & facilities
We enjoy the ambience and the natural beauty of The Greenery in the setting of the property... I certainly appreciated that the water provided was not in the plastic bottles at the same time you must keep your water filter clean. When saying that occurs to me is in the advertisement before I book the room and said the beds were Select Comfort beds they were not they were on a concrete pedestal and the mattresses were certainly very very firm.. After staying in over 40 different hotels in the last year I know what kind of bed you shouldhave what kind of price for over or forty dollars you should have a western-style bed. That was frankly the biggest disappointment. Other than that everything was adequate. But I still have to point out that the price would be more like $30 top with that kind of bed
Stayed 1 night in Mar 2020

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bol d'air à Battambang
Hôtel très sympa pour son jardin arboré. Personnel très agréable mais dommage qu'il soit situé un peu loin du centre ville. Pour les personnes aimants le calme
Stayed 5 nights in Mar 2020

6/10 Okay

Camilla

Liked: Room comfort
Middelmådigt
Fint sted at være en enkelt nat, men vi har været på hoteller med færre stjerner, som har levet meget mere op til vores forventninger og hvor standen på værelser og udeområde var meget bedre.
Stayed 1 night in Mar 2020

8/10 Good

Vichea

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Sehr hilfsbereites Personal Pool war leider verschmutzt...
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet place to stay in Battambang. A little bit out of town but of course tuk tuk always available. Nice little restaurant on site food is very good. Staff lovely. Bamboo train trip definitely a must. Only negative was the private car and driver arranged for us by the hotel. Car was very old and the driver spoke no English. Very unpleasant 6 hour drive to Phonm Penn. Drove past new service centres with toilets and restaurant but driver took us to a dodgy roadhouse. I normally would not complain but better facilities were available. Funny though driver knew enough English to ask for a tip when we arrived at our new hotel. So check your car before you leave. We used a private car and driver from Siem Reap to Battambang 3 days prior and was extremely happy with both car and driver.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Wunderschön angelegt in einem Außenbezirk von Battambang. Mit dem Tuk-Tuk nur 5 Minuten ins Zentrum. Die Sauberkeit insbesondere der Dusche hat zu wünschen übrig gelassen. Das Personal war sehr zurückhaltend und hat nur mäßig Englisch gesprochen.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

8/10 Good

Sakai Arun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Bart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel can best be described as faded glory.
The hotel has had its best time. There is an urgent need for some refurbishment work. In the room there was almost no hot water. The rooms can be cleaned much better. The dust was everywhere and as you can see on the photo of the chair it has never been cleaned in years. But the most frustrating was the breakfast. Ants were everywhere! On the fruit, in the bread, on the meat. Really everywhere! And this was not a one-time case. It happened daily! Now we are used to go to Asia, but nowhere have we seen them deal with the food like here. The staff simply did nothing about it. A tap on the plate to remove some ants was the solution for them. The hotel can best be described as faded glory.
Stayed 3 nights in Mar 2019

10/10 Excellent

Sarath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is fantastic, from the ambiance to the staff to the garden. I am coming here again.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The villa condition is tired, but very good by Cambodian standards. The staff tried very hard to make our stay pleasant. I would recommend The Sanctuary Villa for your stay in Battambang, and don’t miss the Baha’i temple when you tour the town.
Stayed 2 nights in Jan 2019

10/10 Excellent

corinne, Hyeres

Liked: Cleanliness, staff & service, property conditions & facilities
Très belle piscine très beau cadre Restaurant de qualite
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness
The Sanctuary Villa was a lovely place to stay, with beautiful plant and flower-filled surroundings. The room was good, with a big bath and although we didn't use the pool, it looked lovely. If you're going to stay, please be aware that the mattress is very hard, and it's a ways out of town so feels a little isolated. Otherwise, recommended!
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice gardens, but a bit out of town and the room door never quite shuts (padlock in a hinge)
Stayed 2 nights in Nov 2018

10/10 Excellent

Katarina, Sverige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppenhotell en liten bit utanför centrum. Lugnt och skönt. Mycket vänlig och hjälpsam personal. God frukostbuffé. Bra restaurang
Stayed 2 nights in Nov 2018

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Worn out boutique, in desperate need of some love
Average at best. You’re in Cambodia, so need to adjust your expectations, but this place is being run into the ground by lazy staff. In what would’ve been a wonderful little oasis, lies a tired, worn out boutique hotel in every respect. The pool is dirty, towels filthy, food simple beyod comprehension, dirty rooms, fixtures and fittings falling apart, terrible a/c. Don’t waste your time and stay somewhere closer to town. I sincerely hope management or the owner read this and pick up their socks otherwise it’s a lost cause.
Stayed 4 nights in Oct 2018