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Kap House Hotel

3.0 star property
Hotel in Bansko with a winery and a sauna

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Photo gallery for Kap House Hotel

Indoor pool
Superior Triple Room (Free Spa Access) | Mountain view
Couples treatment rooms, hot stone massages, deep-tissue massages
Front of property
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Room service
  • Breakfast available
  • Spa
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Triple Room (Free Spa Access)

Superior Triple Room (Free Spa Access) | Premium bedding, desk, iron/ironing board, free WiFi

Superior Triple Room (Free Spa Access)

Highlights

Balcony
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - single
Premium bedding
Hydromassage showerhead
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Apartment, 2 Bedrooms (Mansard & Free Spa Access)

Apartment, 2 Bedrooms (Mansard & Free Spa Access) | Premium bedding, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms (Mansard & Free Spa Access)

Highlights

Heating
Refrigerator
Flat-screen TV
Sofa bed
Cribs/infant beds
2 bedrooms
Premium bedding
Hydromassage showerhead
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed OR 1 Twin Bed

View all photos for Double or Twin Room (Free Spa Access)

Double or Twin Room (Free Spa Access) | Premium bedding, desk, iron/ironing board, free WiFi

Double or Twin Room (Free Spa Access)

Highlights

Balcony
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
Hydromassage showerhead
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double or Twin Room (Free Spa Access)

Economy Double or Twin Room (Free Spa Access) | Premium bedding, desk, iron/ironing board, free WiFi

Economy Double or Twin Room (Free Spa Access)

Highlights

Heating
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Deep soaking bathtub
Hair dryer
Bathrobes
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms (Free Spa Access)

Family Apartment, 2 Bedrooms (Free Spa Access) | Premium bedding, desk, iron/ironing board, free WiFi

Family Apartment, 2 Bedrooms (Free Spa Access)

Highlights

Balcony
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
2 bedrooms
Deep soaking bathtub
  • 48 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Map
77 Pirin Str., Bansko, Bansko, 2770

What's nearby

  • Bansko Ski Resort - 5 min walk - 0.4 km
  • Vihren - 5 min walk - 0.5 km
  • Bansko Gondola Lift - 8 min walk - 0.7 km
  • Museum of Otets Paisii Hilendarski - 8 min walk - 0.7 km
  • Ski Bansko - 30 min drive - 7.2 km

Getting around

  • Sofia Airport (SOF) - 140 min drive

Restaurants

  • ‪Baba Vuno - ‬4 min walk
  • ‪Chateau Antique - ‬7 min walk
  • ‪Stone Flower Barbeque - ‬2 min walk
  • ‪Пирин 75 - ‬1 min walk
  • ‪Five M - ‬4 min walk

About this property

Kap House Hotel

Hotel in the city center
Take advantage of an attached winery, a coffee shop/cafe, and a library at Kap House Hotel. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna or hot tub, and indulge in a sports massage. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A casino shuttle, babysitting (surcharge), and smoke-free premises
  • Multilingual staff, ATM/banking services, and a TV in the lobby
Room features
All guestrooms at Kap House Hotel offer perks such as premium bedding and bathrobes, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and heating

Languages

Bulgarian, English, German, Macedonian, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 6 per stay; includes in/out privileges)
  • Limited onsite parking
  • Train station drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 7 for adults and EUR 4 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Bicycle rentals
  • Indoor pool
  • Sauna
  • Spa services
  • Hot tub
  • Winery attached

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Library

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Spa

  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 7 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 4 for children
  • Uncovered self parking fee: EUR 6 per stay (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Kap House Hotel Bansko
Kap House Bansko
Kap House
Kap House Hotel Hotel
Kap House Hotel Bansko
Kap House Hotel Hotel Bansko

Frequently asked questions

Does Kap House Hotel have a pool?

Yes, this property has an indoor pool.

Is Kap House Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 7 lbs per pet.

How much is parking at Kap House Hotel?

Self parking is available for EUR 6 per stay. Limited spots are available.

What time is check-in at Kap House Hotel?

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Kap House Hotel?

Check-out is at noon.

Where is Kap House Hotel located?

Located in the heart of Bansko, this hotel is within a 10-minute walk of Bansko Ski Resort, Vihren, and Bansko Gondola Lift. Museum of Otets Paisii Hilendarski and Paisii Hilendarski Historical Center are also within 10 minutes.

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Kap House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 23 reviews
Rating 8 - Good. 11 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Kostas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spa. The location was perfect. The breakfast though was average
Stayed 2 nights in Aug 2024

10/10 Excellent

Gueorgui

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, room neat and clean, location great, continental breakfast -very good and cattered personally for you. The hotel exceeded my expectations.
Stayed 1 night in Aug 2023

6/10 Okay

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kap House is lovely but don’t go to Bansko
Kap House is lovely but don’t go to Bansko. We have been to Bansko 6 times but unfortunately it will be our last. The queues for the gondola were terrible, we had to pay for a minibus on our 2nd day or it would literally have taken hours to get up the mountain. Several of the runs were closed (including some at the top of the mountain), it's too busy for the runs that are open even out of high season and it isn't as cheap as it used to be. The old part of town is still very nice, the hotel was great and the people friendly. If you do go to Bansko stay at the Kap House.
Stayed 3 nights in Jan 2024

6/10 Okay

Veneta

Stayed 2 nights in Dec 2022

8/10 Good

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very nice room
The room was very big, the location is great, around 5 minutes walk to to the gondola. Breakfest wasn't much but it was very affordable so it was fine. There is a great Jacuzzi available. Ski room is on the smaller size and could use frw more shoes dryers - available only for 4 pairs.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfy beds, and fabulous restaurant with 20% off. Amazing value, 10min walk to the Gondola. Lion bar 4 paces away, great find.
Stayed 7 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

8/10 Good

Kjell Arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower must be repaired. Not possible to lock door with second lick due to no hole in frame for slide.
Stayed 1 night in Feb 2020

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with spa
Very nice hotel with excellent spa, sauna, Jacuzzi, small pool. Economy room on a 3rd floor was adequate for me as a solo skier/traveler, but for a couple I would suggest to book a standard room with the balcony. People there are very nice and helpful, and it's only about 6 min walk from the gondola. Internet was very good.
Stayed 6 nights in Mar 2019

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, room comfort
Kap House is value for money ...
Friendly and helpful staff. Easy check in. Walking distance to gondola ski lift. Restaurant of the hotel has lots of choice and is open late. Room was spacious with a good shower and good wifi connection. Overall look is a bit old fashioned but don't have a problem with that. I haven't seen a lift in the hotel so if you stay on the 3th floor ... If we would go back to Bansko we 'll stay again in Kap House !
Stayed 3 nights in Feb 2019

8/10 Good

Francesca

Liked: Cleanliness, staff & service, room comfort
basic hotel 5 mins walk from the gondola
Kap House is a good basic hotel close to the slopes on the Main Street - the rooms were cleaned everyday and fresh towels provided. The breakfast is an additional +7BGN per person per day, very convenient but you could find better value and quality outside. The spa facilities are ok, the changing rooms are very basic and the pool/jacuzzi area smelt like oil from the kitchens most days which was a bit off putting, sauna was all fine. The ski equipment store/dry room near the reception was very useful.
Stayed 5 nights in Jan 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
more than avarge, good value for money
nice spa, ok service, breakfest was a little weak no coffee, great location, beds werent that comfy, weak wifi
Stayed 3 nights in Jan 2019

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice service. Helping in the stairs.
Stayed 1 night in Sep 2018

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr empfehlenswert
Ein sehr schönes Hotel in einer wunderschönen Umgebung. Das Hotel ist zentral gelegen, das Zimmer war sauber und freundlich eingerichtet. Das Personal immer freundlich und zuvorkommend. Wir werden bestimmt wieder dort buchen!
Stayed 2 nights in Jul 2018

8/10 Good

Lloyd

Liked: Staff & service, property conditions & facilities, room comfort
Great value for money
4 young lads at end of season skiing holiday. Great location to slopes and restaurants. Room and hotel had everything we needed. Would stay here again if we were to return.
Stayed 6 nights in Mar 2018

10/10 Excellent

SOULTANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Αρκετά καλό σαν σύνολο, πολύ βολική η τοποθεσία του και καθαρά δωμάτια. Το wifi μπορεί να παρουσιάσει κάποιες φορές πρόβλημα. Εύκολο parking ακριβώς μπροστά στην είσοδο. Στα συν, επιπλέον έκπτωση εαν επιλέξετε για φαγητό το εστιατόριο που υπάρχει στο ισόγειο, το οποίο είναι και από μόνο του μια ξεχωριστή επιλογή ως κατάστημα.

8/10 Good

chef, southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great for what we needed it for
Good position for gondola approximately 5 min walk. Good bars and restaurants near by, loins bar just outside hotel and ginger restaurant which is close by did good food and drinks. Hotel was perfect for what we needed it for and would use again
Stayed 4 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, room comfort
God beliggenhed
Godt og billigt hotel som ligger fint i byen
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons réservé la dernière chambre disponible.Accueil très très sympa. Jacuzzi, sauna et petits ronds dans la piscine intérieure avant d'aller au festival à deux pas. Nous avons passé une nuit calme. Petit déjeuner simple mais bon. Une bonne adresse...
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Приятным бонусом оказалась 20% скидка в ресторане "веранда" находящемся на первом этаже. Отель находится на центральной улице Банско. В непосредственной близости от баров, поэтому спать с открытым окном не получалось из-за шума.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Laura

Отель хороший но до подъемника далековато. Цена хорошая. Вобщем все понравилось. Люди хорошие, работники отеля.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great hotel, highly recommended if you want value for money