The hotel staff we're accommodating and welcoming. The hotel itself is located 20 mins walk from the centre of town and the main gondola. The hotel run shuttles buses at peak times, morning and afternoon, but after that getting to the town where all the activity is can be a difficult without a cab or car. Your stay will include access to the swimming pool, sauna, steam room, which was great after a days snowboarding. There is also secure and free underground parking and snowboard storage available. The breakfast was not great, it consisted of hot, cold, cereals, fruits etc.. the choices were high but the quality was low.