Chalets in Banská Bystrica

"Hotel was very nice, clean spacious rooms. Excelent breakfast, dinner. Great location safe and quiet. Spa was excelent. "

"Bathroom was a bit oudated and you could not buy basic toilleteries from reception."

"I needed a room asap and I found. The lady at the reception was very kind she could not give me a room earlier than a check it is but she offered me to keep my luggage in a locked room where I also changed my clothes and followed my trip to Štrbske pleso. Very nice and friendly staff even during a dinner&breakfast.Thank you! "

"Very nice and cozy place "

"On Saturday night, a noisy disco could be heard until 4:00 in the morning in the apartment on the second floor. No one warned about it, no one cared that the guests could not sleep in the rooms. Terrible hotel from the nineties."

"The stay was enjoyable overall, good food and nice place, clean kids area, very beautiful surroundings. However, we had a few issues. Our room was full of insects. Very huge bugs which are spread around the whole area where the hotel is located were constantly appearing in the room. The water in the pool could be warmer, especially for the kids area. The hair dryer was not functioning, so we had to pick up a replacement in the reception. I would expect a room service for this at least. Some minor things which were not expected in hotel in the 4*category and could be improved. Otherwise, we are satisfied with the stay."

"Amazing location, great staff. Restaurant not so good"

"Fantastic hotel set in an 800 year old castle. Stunning building, rooms beautifully furnished with all amenities, delightful castle grounds, magnificent setting for the restaurant with quality food. Breakfast excellent too. Difficulty with room keys on arrival and had to return to reception for replacements. On entering room discovered that room was not as originally booked on hotels.com website. After again returning to reception and lengthy dialogue with staff that our room was incorrect the problem was finally sorted. Not the best arrival at a hotel !! Wellness centre was superb and the young man running the centre provided a great service with total professionalism and a smiling face. Would definitely return. Outstanding hotel."

"I is really great hotel within beautiful part of Tatry. Rooms on both sides offer lovely views, spa area is clean and fantastic to relax. Overall services are on high level and pretty much whole personnel speaks english. Strongly recommend to anyone looking for quiet place, quality interiors and great views. "