The ONLY complaint I would have and was a surprise to us was that you unload your car and then park your vehicle back down the hill and then have to take a shuttle back to your car. You can’t just walk out and get in your car. The shuttle was quick don’t get me wrong but it was a little bit of a hassle. The place is clean, the view is awesome, it’s quiet and your literally on top of a mountain, felt safe and guarded, pool and hot tub was amazing. We had a handicap sticker for one of our vehicle so we were able to park that car at the hotel so we wasn’t inconvenienced as others but if this person was not on the trip it definitely would have altered our experience.