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"Fantastic stay at the Sheraton. Staff were beyond friendly and would do anything to make your stay more comfortable. So friendly and helpful. My son especially loved the animals sculpted from towels little extras like the ukulele in our room every morning after it was made up. Great access to dining and entertainment from the hotel as well. Would absolutely recommend staying here."

"Perfect hotel!!! Accommodations, service, room, food, room service, location, everything!"

"I had a great stay"

"Friendly staff and service was excellent "

"Great service and pool. Breakfast is was also very good."

"Fabulous hotel, service was excellent. Loved the grounds so clean & well maintained. If staying in Ubud I recommend this hotel as its close enough to the centre for day & night & back to peace & tranquility if Maya Ubud. "

"I have never bad experienced staying in this hotel. Price is really good and breakfast very nice too."

"It was overall beautiful facility and a very helpful staff "

"Everyone was so lovely, however the bed was rock hard, so if like us, you are used to a soft mattress, definitely ask for a few mattress toppers. They are rock solid. The other disappointing thing was the main pool with a sunken bar was closed while we were staying for repairs, things happen but an email with a warning would’ve been nice as we were looking forward to spending some time there."