A UNwelcome energy from the hotel as well as the staffs. It is as if the staffs are not happy working there. This seems to apply to a few other hotels under the Heritage group as well. WiFi was spotty, and 1/3 of the time, especially late at night, one would just loose WiFi connection for no apparent reason. Complaints to the reception still did not resolve this issue. Besides being small and poorly designed - opening and closing the door would hit the hotel key, the room, including the bathroom is rather dim, so don't expect to read much in the room. It's also a pretty old hotel - which I don't mind too much, if all the other services were up to satisfaction. Price-wise, and all things considered, I would rate it as a bit expensive, as there are other hotels with this price range, but come with better services and facilities.