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Otter Hotel

4.0 star property
Hotel in Banff with 2 hot tubs and a 24-hour front desk

Choose dates to view prices

Photo gallery for Otter Hotel

Breakfast and dinner served
Lobby
Lobby sitting area
Mountain view
Hotel Room 2 Queen Beds | In-room safe, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Hot Tub
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is SAR 652
SAR 725 total
includes taxes & fees
23 Mar - 24 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Refrigerator
TV
Private bathroom
Rainfall showerhead
Hair dryer
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds | In-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite | In-room safe, free WiFi, bed sheets

Mountain View King Suite

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite | In-room safe, free WiFi, bed sheets

Superior King Suite

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 18 min walk - 1.5 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 19 min walk - 1.7 km
  • Tunnel Mountain - 5 min drive - 2.5 km
  • Fairmont Banff Springs Bowling Centre - 8 min drive - 3.5 km

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬2 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬18 min walk
  • ‪Park Distillery - ‬19 min walk
  • ‪Cedar House Investments Ltd - ‬18 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬20 min walk

About this property

Otter Hotel

Upscale hotel near Upper Hot Springs
A fireplace in the lobby, 2 hot tubs, and a restaurant are just a few of the amenities provided at Otter Hotel. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self parking
  • An electric car charging station, a 24-hour front desk, and an elevator
  • Multilingual staff, luggage storage, and smoke-free premises
Room features
All 174 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Refrigerators, electric kettles, and heating

Languages

English, French

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9.6 out of 10, Exceptional, 1,243 reviews
The price is SAR 607
SAR 675 total
includes taxes & fees
27 Mar - 28 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Things to do

  • 2 hot tubs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Otter Hotel?

As of 21 Rabiʻ I 2025, prices found for a 1-night stay for 2 adults at Otter Hotel on 21 Rabiʻ II 2025 start from $193.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Otter Hotel?

Self parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Otter Hotel?

Check-out is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within 1 mi (2 km) of Victoria Glacier, Banff National Park Information Centre, and Banff Lake Louise Tourism Bureau. Surprise Corner and Canadian Ski Museum West are also within 1 mi (2 km). Banff Station is 20 minutes by foot.

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Otter Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 134 out of 174 reviews
Rating 8 - Good. 25 out of 174 reviews
Rating 6 - Okay. 9 out of 174 reviews
Rating 4 - Poor. 4 out of 174 reviews
Rating 2 - Terrible. 2 out of 174 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Craig Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, the restaurant, and the town. It was a perfect stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Auni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, staff are amazing and the place is spotless
Stayed 1 night in Mar 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and very comfortable staff was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location, views and service. Would absolutely come back to this beautiful hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Shannon Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Olt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, definitely recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Mohannad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the hotel. The location is great and the building itself is very, very nice. The staff here are top notch. Our family had an excellent stay here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing restaurant
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great restaurant, great hot pools!
Stayed 1 night in Feb 2025

10/10 Excellent

ZIAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing tasteful interiors including rooms.
Stayed 2 nights in Feb 2025

8/10 Good

Gurpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new place.
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new addition to Banff lodgings
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Feb 2025

8/10 Good

Nikki

Liked: Cleanliness, property conditions & facilities
Clean and cosy hotel with easy access to downtown
Stayed 1 night in Feb 2025

10/10 Excellent

Rovena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful place with a luxurious feel!
Stayed 2 nights in Feb 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Fantastic food and service. Staff are all top notch.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service
Very clean and modern rooms! Restaurant was excellent!
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Will be back :)
Stayed 3 nights in Mar 2025

8/10 Good

emily

Liked: Cleanliness, staff & service, property conditions & facilities
It was great stay and beautiful view
Stayed 2 nights in Jan 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Can’t wait until the hot pools are open.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding. I loved everything about this hotel: kind staff, great food, comfortable room, and awesome pour-over coffee service in room.
Stayed 6 nights in Mar 2025

10/10 Excellent

Xueyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, staffs are super friendly and the restaurant is good. I already miss this hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Very family and pet friendly. We appreciate the amazing hospitality.
Stayed 1 night in Mar 2025