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Otter Hotel

4.0 star property
Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity

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Photo gallery for Otter Hotel

Rooftop pool
Mountain view
Lobby
Lobby sitting area
Rooftop pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Air conditioning
  • Gym
The current price is SAR 663
SAR 737 total
includes taxes & fees
22 Apr - 23 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Refrigerator
TV
Private bathroom
Rainfall showerhead
Hair dryer
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Rainfall showerhead
  • Mountain view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds | In-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Rainfall showerhead
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

Mountain View King Suite | In-room safe, free WiFi, bed sheets

Mountain View King Suite

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Rainfall showerhead
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Rainfall showerhead
  • Mountain view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

Superior King Suite | In-room safe, free WiFi, bed sheets

Superior King Suite

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 18 min walk - 1.5 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 19 min walk - 1.7 km
  • Tunnel Mountain - 5 min drive - 2.5 km
  • Fairmont Banff Springs Bowling Centre - 8 min drive - 3.5 km

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬2 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬18 min walk
  • ‪Park Distillery - ‬19 min walk
  • ‪Cedar House Investments Ltd - ‬18 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬20 min walk

About this property

Otter Hotel

Upscale hotel near Banff Centre for Arts and Creativity
A fireplace in the lobby, a gym, and 2 hot tubs are just a few of the amenities provided at Otter Hotel. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self parking
  • An electric car charging station, smoke-free premises, and luggage storage
  • An elevator, a 24-hour front desk, and multilingual staff
Room features
All 174 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Refrigerators, electric kettles, and heating

Languages

English, French

Similar properties

Rooftop pool

Hotel Canoe and Suites

  • Hot Tub
  • Pet friendly
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,323 reviews
The price is SAR 670
SAR 744 total
includes taxes & fees
14 Apr - 15 Apr
Hotel Canoe and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Things to do

  • 2 hot tubs
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, Otter Hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Otter Hotel?

Self parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Otter Hotel?

Check-out is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within 1 mi (2 km) of Victoria Glacier, Banff National Park Information Centre, and Banff Lake Louise Tourism Bureau. Banff Centre for Arts and Creativity and Surprise Corner are also within 1 mi (2 km). Banff Station is 20 minutes by foot.

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Otter Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 170 out of 218 reviews
Rating 8 - Good. 32 out of 218 reviews
Rating 6 - Okay. 10 out of 218 reviews
Rating 4 - Poor. 4 out of 218 reviews
Rating 2 - Terrible. 2 out of 218 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Silvana

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for family’s or couples
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Craig Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, the restaurant, and the town. It was a perfect stay!
Stayed 5 nights in Mar 2025

8/10 Good

Vernon

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and knowledgeable it’s well worth paying a little extra for a room with a mountain view!
Stayed 2 nights in Apr 2025

10/10 Excellent

Auni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, staff are amazing and the place is spotless
Stayed 1 night in Mar 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in Banff. Clean, great view, and solid amenities. A must stay in Banff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and very comfortable staff was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We would highly recommend Otter hotel to anyone visiting Banff
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location, views and service. Would absolutely come back to this beautiful hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with mountain views. The outdoor hot tubs and area around the pool is very comfortable and inviting. The fireplace is the lobby is very inviting and relaxing and staff are kind and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shannon Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice new hotel. Great bathroom. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Olt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, definitely recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were super friendly and the room was top notch. 5 star experience!
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great restaurant, great hot pools!
Stayed 1 night in Feb 2025

10/10 Excellent

Mohannad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the hotel. The location is great and the building itself is very, very nice. The staff here are top notch. Our family had an excellent stay here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing restaurant
Stayed 1 night in Mar 2025

10/10 Excellent

ZIAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing tasteful interiors including rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience from start to finish. Front desk was extremely accommodating and the facility is first class. Would highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2025

8/10 Good

Gurpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new place.
Stayed 1 night in Mar 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic updated property!
Stayed 1 night in Mar 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new addition to Banff lodgings
Stayed 2 nights in Mar 2025