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Serena Hotel

3.5 star property
Hotel in Bandung with airport shuttle service and spa services

Choose dates to view prices

Photo gallery for Serena Hotel

Family Room | Desk, free WiFi, bed sheets
Suite | Desk, free WiFi, bed sheets
Deluxe Double Room | Desk, free WiFi, bed sheets
Standard Room | Desk, free WiFi, bed sheets
Junior Suite | Desk, free WiFi, bed sheets

Reviews

5.0 out of 10

Popular amenities

  • Free airport shuttle
  • Spa
  • Room service
  • Housekeeping
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Desk, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Desk, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Desk, free WiFi, bed sheets

Junior Suite

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Desk, free WiFi, bed sheets

Suite

Highlights

Air conditioning
Mini-fridge
LCD TV
Separate bedroom
Shower/tub combination
Bathrobes
Private bathroom
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Jalan Marjuk No 4 – 6, Kebon Kawung, Bandung, West Java, 40171

What's nearby

  • Jalan Cihampelas - 12 min walk - 1.1 km
  • Braga City Walk - 14 min walk - 1.2 km
  • Bandung City Square - 20 min walk - 1.7 km
  • Cihampelas Walk - 4 min drive - 4.0 km
  • Gedung Sate - 5 min drive - 4.7 km

Getting around

  • Bandung Railway Station - 2 min walk
  • Bandung (BDO-Husein Sastranegara Intl.) - 8 min drive

Restaurants

  • ‪Kartika Sari - ‬5 min walk
  • ‪Loko Coffee Shop Bandung - ‬2 min walk
  • ‪Kupat Tahu Lontong Kari Cicendo - ‬4 min walk
  • ‪Rumah Makan Ampera - ‬2 min walk
  • ‪Burger Bangor - ‬1 min walk

About this property

Serena Hotel

Hotel located in Pasirkaliki
A free roundtrip airport shuttle, dry cleaning/laundry services, and a restaurant are just a few of the amenities provided at Serena Hotel. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Luggage storage, concierge services, and a TV in the lobby
  • 1 meeting room and a 24-hour front desk
Room features
All 65 rooms include comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries
  • LCD TVs with premium channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Languages

Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Rena Resto

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Serena Hotel Bandung
Serena Bandung
Serena Hotel Hotel
Serena Hotel Bandung
Serena Hotel Hotel Bandung

Frequently asked questions

Is Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serena Hotel?

Self parking is free at this property.

What time is check-in at Serena Hotel?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Serena Hotel?

Check-out is at noon.

Does Serena Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Serena Hotel located?

Located in Pasirkaliki, this hotel is within a 15-minute walk of Pasar Baru Trade Center, Jalan Cihampelas, and Mall 23 Paskal. Braga Street and Santosa Hospital are also within 15 minutes. Bandung Railway Station is only a 2-minute walk and Bandung Ciroyom Station is 17 minutes.

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Serena Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 6 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

6/10 Okay

sri bimo adhi

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

MITSUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鉄道旅行に最適です。
鉄道旅行で使いました。バンドン駅から近くとても便利でした。コストパフォーマンスもよかったです。インドネシアの修学旅行と同宿でしたが、みんな楽しそうでしたよ。あまり　新しくないので　バリアフリーではないですが　サービスは　よかったですよ。
Stayed 2 nights in Jul 2018

2/10 Terrible

Abe 225, kelantan,malaysia

Disliked: Property conditions & facilities, room comfort
hotel yang tidak bagus
Keadaan bilik amat teruk Bilik air yang tidak dibersihkan sempurna dan berlumut dicelahan mozek dalam bilik air Keadaan paip air tidak diselanggara dengan sempurna.
Stayed 4 nights in Apr 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old hotel no facilities
I will never go back there. Toilet was sucks to the max, sometimes heater is avalable sometime its not No fridge
Stayed 2 nights in Mar 2018
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
A bit old hotel..
Hotel was a bit old.. Water pressure is a problem affecting the water temperature.. At times the water is hot and at times it is cold.. Staff is very friendly..
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

mediawan

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Kurang Bersih
Lokasi hotel prima. Kamar std terdapat di ujung-ujung sehingga tidak dapat koneksi telekomunikasi maupun WiFi hotel. Sprei kasur sedikit kusam. terdapat kecoa di kasur sehingga terkesan menjijikkan.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Rusli, Bekasi

Liked: Room comfort
Dekat pusat keramaian
Hotel di pusat kota dengan harga terjangkau. Tidak terlalu di pinggir jalan raya sehingga tidak bising. Tapi ketika saya bermalam ada acara panggung 17an jadi agak berisik.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would never stay there again.
Room was stinky, dirty and mouldy with lots of mosquitoes. Bathroom was disgusting with mouldy curtains. Building was run down and looked nothing like the photos. We couldn't have 2 keys for the room.
This review was submitted before 2018 and has not been verified.

6/10 Okay

AB RAZAK, KUALA LUMPUR

Liked: Cleanliness, property conditions & facilities, room comfort
BAIK
TIADA PETI SEJUK