4/10 Poor
Keith M.
10 Jul, 2024
Disliked: Cleanliness
Our stay
When we arrived, the room had not been cleaned and we were asked to come back in an hour. When we finally got into the room, the bed was wet and upon smelling it, I supposed it was urine. I took the sheet off the bed and took it outside to the owner and the housekeeper. They apologized. Then I smelled it on the bedspread and told the housekeeper. I told her I would just take the spread off the bed and it would be fine until we left. We checked out and then I received an email saying we owed $150 because our pet urinated on the bed. Our pet had not even been in the room at the time I found the urine soaked sheets.
Keith M.
Stayed 3 nights in Jul 2024