2/10 Terrible
Rosalie
17 December 2024
Liked: Cleanliness
Disliked: Staff & service
I stayed at this property when my son was in ICU at St. Joseph’s Medical Center. I just wanted a good nights sleep and a hot shower. Check in was difficult in that the parking valet kept looking at phone instead of coming out to greet me. When I finally got his attention, he told me I had to check in first. Hmmm. Where do I park then? Self park was a block away. Valet parking didn’t open until 7 am the next morning. So I paid $30 to have my car parked outside the front of the hotel. Then in the morning, there was absolutely NO HOT WATER. Ugh. When I reported that to the front desk, there was little concern about and no offer for any recompense. Very poor experience!
Rosalie
Stayed 1 night in Dec 2024