6/10 Okay
Lynelle
26 January 2025
Disliked: Property conditions & facilities
The building is unique; so much heritage. So many famous people stayed in the room we paid so much (too much) for. It was supposed to be a King bed, but sadly was smaller than a queen.(It was long, however.) And really, I needed a ladder to climb in. The pillows(2 each) were flat; luckily I brought my own.The curtains were dusty and one lace one was ripped. The carpets were old; and, yes, perhaps they were supposed to be. Power points were hard to find. The bathroom was beautiful; an oasis in the desert. But sadly one of the hand towel holders fell off in my husband's hand. All it needed was a better screw. So, the Dame Nellie suite was a disappointment. It needed a good clean and some maintenance. The hotel could be beautiful, but the love is just not there. The reception staff could be more attentive to their tasks. I would not return but urge you to go and look at a bygone era
Lynelle
Stayed 1 night in Jan 2025