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"We got a free upgrade on our room which was a Fantastic start to our stay. They also left a beautiful happy birthday note for my husband and chocolates. Such a thoughtful gesture. The male bar staff were in particular so polite and genuinely helpful. They gave me a large bottle of table water to bring to my room complimentary when I asked if I could buy a bottle of water. Our room was huge with a balcony. We used the jacuzzi, sauna and steam room and tropical shower with the LED lights. So cool! We had a fantastic stay and would not hesitate to recommend this super friendly hotel. "

"The staff were very nice and friendly. Breakfast was really good"

"the propperty was lovely, and stay service was great. it's like staying with friends"

"This was our second time staying here because we loved it so much the first time. But we were a little disappointed this time. Staff lost a part of our luggage and had a rude staff member for a late greeting (11pm) at door and wouldn’t let us order room service. All in all would stay again as location and parking are great! "

"It is a Castle!!!"

"excellent hotel and cozy room."

"Na"

"Excellent service all around with spacious clean rooms. Great food, personable staff and hearty breakfast."

"3rd time guests…we really enjoy Rafters!"