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"Josu and staff in the restaurant were very professional, friendly, and welcoming. Thanks to them for excellent service during our stay. That goes for all the staff too."

"Having to call for the shuttle only after getting baggage. We couldn’t schedule it the day before and had to wait until we got our luggage the day of. Sitting outside after a late night flight waiting for a shuttle…..I thought that odd. Perhaps the hotel was short staffed? "

"The staff and facilities are top class, beautiful hotel, great location."

"We stopped here for 2 nights to our way to Bordeaux. Great customer service. Clean and good value for money. Very nice breakfast. "

"Staff very friendly "

"Amazing breakfast spread! Nice staff, helpful front desk and walkable to Casco Viejo (a 20-25 minute walk)"

"Beautiful hotel and service was excellent. Definitely would recommend. "

"Friendly staff, good variety at breakfast, clean modern room, convenient to Guggenheim and old town."

"This was my 4 th stay at this hotel. It is convenient and easily located. Parking is good and the metro is nearby. The staff are terrific and helpful. The lobby area and restaurant are very modern and nice looking. I highly recommend it. "