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"Great spot"

"The staff were pre-occupied by a wedding, no bar or restaurant available. We understand the diversion, but we were still paying guests! Hotel is tired and needs some TLC to get it back to the advertised level."

"The chalet was clean, although small, there was sufficient space for our motorcycle gear and space outside to leave luggage. The area around the lake is good for walking and due to it being end of season, very quiet throughout the day and night. The breakfast service was poor and does not represent good value. The first day there were no bowls for creals and no clean tea mugs. On the second day we were the only two diners. The cleaners were in the room drinking coffee when we arrived so there was not enough coffee left. I asked for more, they gave us a flask, locked the service room and left. They hadn't made more coffee but simply topped up the flask with water so the last bit we had was undrinkable. We then realised they had locked away the breads and croissants, leaving us nothing to eat. I told the office about this and as we had only eaten half a breakfast I asked for a refund of one but this was refused. We had a long ride that day and wanted a good start to the day, not to pay for the cleaners' breakfast. Overall the stay was good and I recommend it to others but advise against having the breakfast. "

"Very friendly and helpful staff. Some organizational deficiencies are made up by the motivated staff!"

"Lovely, clean budget hotel with straight forward 24hr checking in."

"Lovely old building with pleasant grounds but the unit lacked a great deal. Firstly, no air conditioning on a 34 degree day is a huge problem for anyone. We had to ask for a fan and leave windows on ground floor open all night in order to get some kind of sleep. NOT IDEAL for safety. Kitchen facilities were lacking, no chopping/cutting board, no sharp knife to cut anything, no microwave heating bowl, slow oven top, no egg spatula or tongs, no toaster. Basics such as little bottle of oil for cooking & small milk to use coffee machine would have been nice touch. "

"Relaxing hotel with all the facilities. Lovely outdoor pool with a good temperature. Great restaurant. Good spot for visiting the Belgian breweries !"

"The room for a family of 4 was adequate for a one night stay. Beds were comfortable and cleanliness was fine. Arriving on a Saturday afternoon to find the hotel was closed and we had to let ourselves in. Restaurant was also closed and the area did not have anything close by....we eventually ate at a place that was 6km away. Functional if you just want a rest stop."

"The apartments were fantastic, a real sense of quality, and even with other rooms around you it felt very private. We opted for a lake view and I'm so glad we did - with panoramic views of the lake from large glass windows/doors. The space itself was excellent with a large living area and a small but useful kitchen area. The accommodation is ideally located for Natura Parc leisure facilities - and whilst they are different organisations it would be good if they had better communication/links with each other. For example we had to depart our room for 11am whereas Natura Parc does not open until 1pm. As it was raining we decided to drive on to our next location rather than wait around for 2 hours. Had Natura Parc opened earlier we would have gone there. Whilst this is not the fault of the accommodation it would have been useful if you could check out later on or if there was somewhere you could eat lunch to pass the time until Natura Parc opened."