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Maison Otis

3.5 star property
Hotel in Baie-St-Paul with a restaurant and a bar

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Maison Otis

Premium Studio, 1 Queen Bed with Sofa bed, Non Smoking | Private kitchen
Terrace/patio
Comfort Room, 1 Queen Bed, Non Smoking | Individually furnished, desk, free WiFi, bed sheets
Breakfast for a fee
Superior Suite, 1 Queen Bed, Non Smoking | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Studio, 1 Queen Bed with Sofa bed, Non Smoking

Premium Studio, 1 Queen Bed with Sofa bed, Non Smoking | Individually furnished, desk, free WiFi, bed sheets

Premium Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Heating
Kitchen
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Studio, 1 Queen Bed, Non Smoking

Premium Studio, 1 Queen Bed, Non Smoking | Individually furnished, desk, free WiFi, bed sheets

Premium Studio, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Air conditioning
Heating
Kitchen
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking | Individually furnished, desk, free WiFi, bed sheets

Signature Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Desk
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, 1 King Bed, Non Smoking

Comfort Suite, 1 King Bed, Non Smoking | Individually furnished, desk, free WiFi, bed sheets

Comfort Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Desk
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Queen Bed, Non Smoking

Signature Suite, 1 Queen Bed, Non Smoking | Individually furnished, desk, free WiFi, bed sheets

Signature Suite, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Desk
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed, Non Smoking

Superior Suite, 1 Queen Bed, Non Smoking | Individually furnished, desk, free WiFi, bed sheets

Superior Suite, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Desk
  • 34.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking | Individually furnished, desk, free WiFi, bed sheets

Comfort Quadruple Room, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Desk
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Individually furnished, desk, free WiFi, bed sheets

Comfort Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Desk
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible | Individually furnished, desk, free WiFi, bed sheets

Comfort Room, 1 Queen Bed, Accessible

Highlights

Individually furnished
Air conditioning
Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Desk
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior
Hôtel & Spa Le Germain Charlevoix
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9.4 out of 10, Exceptional, (725)
The price is SAR 590
SAR 702 total
includes taxes & fees
5 Nov 2024 - 6 Nov 2024
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About the neighborhood

Map
23 rue St Jean Baptiste, Baie-St-Paul, QC, G3Z 1M2

What's nearby

  • Galerie Clarence Gagnon - 1 min walk
  • Sentier des Caps - 2 min walk
  • Arena Luc et Marie-Claude - 4 min walk
  • Train of Le Massif de Charlevoix - 10 min walk
  • Golf de Baie-Saint-Paul - 3 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 84 min drive

Restaurants

  • ‪Tim Hortons - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Microbrasserie Charlevoix - ‬1 min walk
  • ‪Mousse Café - ‬6 min walk
  • ‪Café Charlevoix - ‬4 min walk

About this property

Maison Otis

Hotel in a shopping district
A terrace, an art gallery on site, and a bar are just a few of the amenities provided at Maison Otis. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Breakfast (surcharge), free bicycle rentals, and meeting rooms
  • Luggage storage and smoke-free premises
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Heating and desks

Languages

English, French

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Maison Otis Hotel Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Auberge La Maison Otis Hotel Baie-St-Paul
Maison Otis Baie-St-Paul
Maison Otis Hotel
Maison Otis Baie-St-Paul
Maison Otis Hotel Baie-St-Paul

Frequently asked questions

Is Maison Otis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Maison Otis?

Self parking is free at this property.

What time is check-in at Maison Otis?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Maison Otis?

Check-out is at noon.

Where is Maison Otis located?

Located in the heart of Baie-St-Paul, this hotel is steps from Galerie Clarence Gagnon, Chocolaterie Cynthia, and Sentier des Caps. Contemporary Museum of Art and Arena Luc et Marie-Claude are also within 5 minutes.

Maison Otis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 281 out of 399 reviews" "
Rating 8 - Good. 82 out of 399 reviews" "
Rating 6 - Okay. 17 out of 399 reviews" "
Rating 4 - Poor. 9 out of 399 reviews" "
Rating 2 - Terrible. 10 out of 399 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Alana

Traveled with group
Liked: Cleanliness
It was a nice property. Easy to get to, very bland on the inside. The rooms were loud and echoey and very bright. There was shampoo available only two conditioners and there was only decaf coffee available in the coffee station.
Stayed 1 night in Oct 2024

4/10 Poor

Chantal

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This property was well located in the town of Baie St-Paul but there was no guidance to the "autonomous stay". We had to sneak around the closets to find clean towels for the second day of our stay and no one answered the "urgent line" for help. We would expect room cleaning service for the price paid.
Stayed 2 nights in Oct 2024

2/10 Terrible

Fletcher

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever! Worst 2 night stay ever! Our confirmation said we would receive an email 24 hours before check in giving us an outer door access code (as there is no registration desk). We didn’t get one. We had to get it from a guest who happened to be coming out. We found our key card at the restaurant attached but independent of the hotel. We found toilet paper in the toilet when we entered our room and the toilet would not flush. The maid either had no means of fixing it after the previous guests or she didn’t bother cleaning it. We called the “emergency” phone number 4 times with zero response. The gracious proprietor seemed to have access to the old registration desk so she gave us a new room. However when we returned from dinner, the key card wouldn’t work. Fortunately the restaurant proprietor was still there and recoded it. The next morning we left for breakfast, planning a driving day. After breakfast we returned to our room- the key card again wasn’t functioning and this time the restaurant proprietor wasn’t there (her restaurant was closed for 2days). We called the emergency line again numerous times to no avail. We left for the day without maps and jackets. We came back early hoping to find someone to let us in and luckily the restaurant proprietor was cleaning her place and recoded the key. There had been no maid service. We put all of our belongings in the car before going for dinner for fear we couldn’t get back in. Hotel management still hasn’t responded.
Stayed 2 nights in Sep 2024

6/10 Okay

Larry

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Inhospitable. Finding our room after gaining entry was difficult and inconvenient. A most peculiar layout. A beautiful entry/reception area is unstaffed. A keypad entry at this door would improve things so much. We would never recommend this place to anyone.
Stayed 1 night in Sep 2024

8/10 Good

Noëlla

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nous avons beaucoup aimé notre suite très bien aménagée et jolie. C'est un endroit paisible qui favorise le sommeil. La Maison Otis est située en plein coeur de la ville, et tout est donc facilement accessible. Par contre, dans la publicité, il faudrait signaler qu'il n'y a pas d'ascenseur et que les couloirs sont longs pour une personne handicapée. L'absence de réception n'est pas très pratique.
Stayed 3 nights in Aug 2024

2/10 Terrible

weiru, staten island

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front desk service, no room cleaning if you stay multiple nights, the hallway dirty, entry door in the back of dirty parking lot with poor light. No entry information sent and need to call for entry code. Never book again.
Stayed 2 nights in Aug 2024

8/10 Good

Esther

Liked: Cleanliness, property conditions & facilities
Our two nights at Maison Otis contrasted sharply with one another. The first night we were thrilled with the room -- an extremely spacious room on the first floor, close to the parking lot, with a king bed, as requested. Unfortunately, there was a problem with the air conditioner unit, and we were moved to the far end of the hotel. We had to lug our furniture up a long flight of stairs and cart it down several (about four) long, dark, and dimly-lit hallways, including a few more stairs -- to the farthest possible end of the building from the parking. The second room felt small and cramped and had what felt like a double bed. It was a major letdown and disappointment, and I was quite unhappy with the change. I was glad we were not scheduled to stay longer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marjolaine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Guy

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Liked: Cleanliness
Disliked: Staff & service
Very nice accocombo lockmodations. However there is no staffed reception area. We did not receive the instructions re: key pickup. We were given instructions as to where the key was but it is a confusing entry procedure. The entry door is at the back of the building next door. the door has a keypad to get in. We asked a couple of times before finding the door. Our room was up a 21 step flight of stairs and through several hallways back to the main building. Had the reception in the main building been opened the acces would have been much better. The room was lovely and very clean and quiet .
Stayed 2 nights in Jul 2024

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maison Otis had a lovely, large room that was clean and cozy. It is situated right in the heart of Baie St Paul and easy to walk to everything.
Stayed 1 night in Jul 2024

10/10 Excellent

YVES, Montréal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
SITUATION DE L'HÔTEL AU CENTRE DES ACTIVITÉS, TOUT CE MARCHE. MAIS A NOTRE ARRIVÉE PERSONNE NOUS ACCUEIL, TOUT CE FAIRE PAR NOUS-MÊME, PAS TRÈS CHALEUREUX ...
Stayed 1 night in Jun 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ma chambre préférée
Très belle chambre avec déco d'artiste québécois. Propreté A1 et le confort est excellent. Je suis arrivée après les heures de fermeture d'accueil et le service téléphonique fut excellent...
Stayed 1 night in Jun 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE! We were told there would not be staff on the property so would have to call for an entry code. Everytime we tried it said “ push for English” which we did and then the line went dead. We ended up calling Expedia and after an hour and a half was given the code to the front door. We discovered that there was also an entrance in the back. We had to carry our luggage up many stairs and found the door could be opened with no security code. The halls were dirty and dark , the room smelt very stale and there was food on the floor and the balcony unkempt.
Stayed 3 nights in Jun 2024

2/10 Terrible

Peggy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was closed when we arrive d--and I mean CLOSED. All of the businesses were aware that it was not taking guests AT ALL! But they did send me an email the next day telling me that they had processed my payment! Had to find alternate lodging.
Stayed 3 nights in Jun 2024

6/10 Okay

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

svyatoslav

Stayed 1 night in Jun 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location next to galleries, restaurants etc. Large comfortable room with modern amenities.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Frédérique

Business traveler
Stayed 1 night in May 2024

10/10 Excellent

Marie-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Brigitte

Stayed 1 night in Oct 2023