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"Our first time to stay in this hotel and our expectations were not met. Hotel was quiet despite the season, safe and tranquil. Customer service was average. Checking in was slow but efficient, checking out was a hassle (took 30 minutes to do so at 5:30am). Imagine entering your hotel room with a random person’s phone charging by the bathroom (finding out later that it’s the room cleaner’s, no apologies given). They even forgot to provide us free drinking water which they tried to charge us upon...

"property conveniently located within walking distance to SM and Burnham park. Amazing staff."

"Alvin the host was amazing. Will stay here again"

"The fireplace suite was an excellent room. The towels are all white and new. The bathroom is very clean. The staff is polite and courteous. "

"Staff and service were very good. Staff were respectful and very helpful. Keep up the good work. Thank you. The place was clean and cozy. Serving for breakfast was ok but small portion only."

"Clean staffs are very helpful "

"Beautiful property "

"There was water leak due to heavy rain, puddle of water on the floor, it was reported to the front desk but they were unhelpful, waited for the following morning to address the problem."