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"Staff at the cafeteria were unprofessional, I called the waiter to point out that the water has a small floating dead bug and I asked him to replace it. I waited nearly 30 minutes until he started bussing our table and then looked at me very sharply without saying a word. I think he needs some kind of training, respect the customer, do not secure the plate when customer are still on their table, ask politely. We were just there for an hour including the extra 30 minutes waiting for water that never arrive. The pool was secured for maintenance when we are getting ready to enjoy the water. Other than, hotel is great."

"It was good but on a very busy street."

"For the price, staff, and location...would go back there"

"The staff was amazing!!! Hotel was very clean!!"

"Great front desk and door service. "

"Moon bay is absolute place to stay at SBMA! The upkeep of the rooms and the pool which is super clean and fabulous. The restaurant staff and housekeeping and front desk really take care of you and make you feel relaxed like your at home. Great place and I highly recommend Moon Bay to everyone!!"

"Nice place "

"We were completely impressed with the staff,. They were so friendly and helpful. They made our stay very enjoyable. The restraints were impressive. Great food and service. We will be coming back, we love this hotel."

"It’s a great destination for a family vacation with small kids, the beach is quiet with mild waves only. Felt safe for the kids (3yo and 7yo) swimming in the sea. The room was spacious and air conditioning working well. The family room which can accommodate 8 adults is great but having only 1 bathroom for that many people is a hassle. Food is adequate. The staff and servers are amazing and very friendly. Overall a great stay, would love to come back again for a relaxing weekend. "